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Case study
Case study
Transforming Customer Service for a Leading Electronics Retailer
HCLTech delivers a seamless omnichannel experience for improved customer satisfaction
Transforming transaction monitoring for a leading Australian payments fintech organization
HCLTech helped a leading Fintech organization to navigate complex business expansion challenges
Driving KYC transformation across the enterprise for a leading European bank
HCLTech empowered a leading European bank to streamline the KYC process, thus enhancing compliance and efficiency
Automating chargeback processing for a regional European bank to enhance efficiency and customer satisfaction
HCLTech addressed the complexities of chargeback management through its comprehensive automation and advanced analytics suite of solutions
Efficient document and data migration for a top medical tech company
A leading American medical company successfully migrated vast amounts of documents and data with zero errors.
Sanction and screening services for a leading European investment bank
HCLTech transformed the global sanctions and transaction screening landscape with a robust quality assurance framework
How IT Became a Revenue Powerhouse for a Leading Industrial Manufacturer
Enabling a global industrial manufacturer to save millions and streamline operations with HCLTech's application management expertise
Managing credit bureau disputes and fraud control
Harnessing the power of AI for efficient dispute resolution and fraud detection
Digital transformation program execution for world's top law firm
HCLTech defines marketing content delivery platform and roadmap for transformation journey
Setting up next generation digital engagement platform for streamlined transformation
HCLTech defined future-ready omnichannel platform and roadmap for transformation journey
Accelerating Pearson's educational excellence with test center efficiency
Pearson partnered with HCLTech to innovate testing standards, ensuring secure, reliable, and scalable test center operations worldwide.
US global tech giant performs accurate capacity planning of workforce
HCLTech delivered predictable, scalable single source of truth to all business leads via multiple channels for our client's global customer support team
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