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Case study
How HCLTech transformed Adient’s ServiceNow operations, bringing stability, governance and global consistency.
Cloud-first automated data platform enables secure migration, resilience and faster, more accurate insights
HCLTech helped a leading U.S. municipal corporation migrate from Cisco UCCX to Webex Contact Center, integrating Calabrio, SAP HANA and automation to improve citizen service operations.
Automation-led managed services unified data, voice and security across 2,200+ sites, enhancing visibility, reducing incidents and enabling a resilient, high-performance global network.
Modern cloud parts catalog transformed a manufacturer’s legacy system, validating millions of parts, digitizing drawings, improving uptime and cutting order costs.
A leading European bank transformed its chargeback operations with HCLTech’s Agentic AI solution to automate document review, improve audit visibility and accelerate dispute resolution workflows.
HCLTech transformed people experience with an AI-enabled SAP HXM platform to streamline HR, improve compliance and boost workforce productivity.
Turning workshop ideas into a structured pipeline delivering measurable savings, faster decisions and factory impact.
An intelligent procurement hub brings fragmented category data together to accelerate decisions, improve visibility, strengthen savings and risk management
Implemented HCLTech Aftermarket Cloud to standardize field service, cut engineer calls 72%, lift service revenue 57% and boost satisfaction
A global manufacturer replaced fragmented PDF parts catalogs with HCLTech aftermarket cloud, reducing inquiry calls 90% and improving ordering accuracy
AI-powered IT support copilot unified enterprise knowledge, accelerated resolutions and improved employee and customer support experience