Implemented HCLTech Aftermarket Cloud to standardize field service, cut engineer calls 72%, lift service revenue 57% and boost satisfaction

A global manufacturer replaced fragmented PDF parts catalogs with HCLTech aftermarket cloud, reducing inquiry calls 90% and improving ordering accuracy

This case study explores how HCLTech empowered the client to reimagine camera photography experience and expand their market reach.

AI-powered search helps dealers find products faster, improving accuracy, accelerating delivery and driving 20% revenue growth

AI-powered IT support copilot unified enterprise knowledge, accelerated resolutions and improved employee and customer support experience

This case study examines the collaboration between HCLTech and the client in designing and deploying a state-of-the-art system.