DataOps from HCLTech
Agile data management for continuous value creation
Ensure the Expertise and Technology Necessary to Manage Vast High-speed Data
Today’s data platforms are complex, dynamic environments critical to the success of your organization. Managing and supporting all integrated components across the data lifecycle, from ingestion to visualization, has become increasingly difficult and costly and requires specialized skills.
HCLTech offers DataOps managed services and industry-leading tools for your entire data pipeline to ensure high availability and peak performance while reducing operational costs.
Best-of-breed Solutions for Streamlining DataOps and Platform Management
HCLTech brings innovation and automation to DataOps to ensure complete visibility of your data pipeline and maximize impact when intervention is necessary, while reducing technical overhead and cost.
Graviton
Data platform modernization framework that enables enterprises to efficiently build, deploy, monitor and maintain agile and cost-efficient, modern data platforms.
Spotter DQV
Data quality monitoring solution for the detection and correction of data quality issues. Uses a standard framework-driven approach for efficiency and leverages advanced ML/DL models for outlier detection, data imputation and variance anomaly.
Antares iDL
Modern data platform with integrated components for building scalable industrial data platforms using best-of-breed technologies, designed for the cloud era.
AION
AI lifecycle management platform for applying machine learning to real-world problems. AION automates the complete data pipeline from raw dataset ingestion to deployable machine learning model with a low-code/no-code approach.
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Solutions offerings
Data Platform Maintenance
Optimize your data infrastructure to maintain data quality, reliability and accessibility, ensuring effective data-driven operations.
Data Observability Platform
Get a holistic view of the overall health of your data pipeline to optimize response times and impact.
Data Pipelines Support
Ensure smooth and reliable data flow across systems to maximize data insight value and decision-making speed.
Data Application Support
Manage, troubleshoot and optimize applications to ensure performance and responsiveness to end-user needs.
DataOps
Drive agility in data management to automate data pipelines, improve data quality and accelerate insight delivery.
Case Studies
Driving human-AI harmony: Copilot contact center elevates customer experience
55% self-service resolution, 100% intent accuracy boost and 350 agents onboarded for seamless customer support
HCLTech drives Avnet’s digital transformation with SAP, AI and automation
Accelerated digital innovations modernize operations, reaching the heights of service excellence
Modernising contact center to deliver smarter, faster and improved experiences
How a leading retailer transformed rising call volumes and stalled IVR modernization into a 34.9% containment boost and real-time insights with HCLTech CCaaS Solutions
Transforming i-Health’s operations through intelligent cloud automation
HCLTech and dsm-firmenich’s collaboration helped modernize operations to achieve 95% accuracy in delivery timelines, boost label printing capacity 200 times and reduce order processing time by 20%
Modernizing global service desk operations with Agentic AI
A leading global biopharma firm leverages AI-driven transformation to reduce manual intervention and enhance service efficiency and user experience.
Driving operational excellence with GenAI on AWS
A UK gas network modernized engineering operations with a GenAI solution on AWS, enabling secure and scalable access to documents for improved efficiency and productivity.
Trends and Insights
How government agencies can reinvent the contact center for the Generative AI era
Government agencies are under growing pressure to modernize their contact centers, match private-sector experiences and harness GenAI without losing trust, control or compliance
Rethinking Copilot: Why impact depends on integration, behaviour and design
Unlocking enterprise value through AI-powered contact centers
As Generative AI reshapes customer service, forward-thinking enterprises are turning their contact centers into growth engines that drive revenue, insight and brand loyalty
The strategic need for scalable, repeatable AI solutions in manufacturing, energy and utilities sectors
Scalable AI solutions are transforming manufacturing, energy and utilities by reducing downtime, improving efficiency and enabling predictive maintenance
From bots to agents: How Agentic RPA will power the autonomous enterprise
The evolving role of RPA, accelerated by Agentic AI, is redefining scale, resilience and ROI in the autonomous enterprise
The future of influence: Agentic AI’s impact on brand strategy
Agentic AI empowers marketers with self-learning systems that personalize, optimize and scale campaigns in real time, driving measurable growth and efficiency


Talk to our experts
See how you can accelerate your data modernization to drive innovation and revenue.