Our goal is simple: We need to change how we do things if we are to meet the demands of our growing community now and in the future. Moving to a modern digital platform will create efficiencies in how we work, which will support staff and improve service delivery and will facilitate greater engagement and collaboration opportunities with our community. We aspire to be a leader in digital transformation in local government in New Zealand and we are confident that HCLTech is the ideal partner to help us achieve that.”

This partnership supports the Council’s five-year IT Strategy and was established through a rigorous procurement process. HCLTech has proven strengths in delivering smart, innovative IT services to the public sector.”

Coles’s partnership with HCLTech started with a small engagement in distribution space—optimizing and redefining our release management process. But within a short period, they brought in test automation and took over the services part, followed by taking a leap of faith going into modern engineering practice.”

Thanks HCLTech for your support and effort over the last two year. Track and Trace is an ambitious project. Many interlaced datasets and interfaces with a highly customized ERP, changing schedules, a massive data migration and the challenges of working with many stakeholders. I appreciate your hard work, patience, adaptability and most of all persistence in helping us with a very complex project. It has been a pleasure working with such a professional team that has supported us for so long and I’m very proud of the working partnership we have built with your team.”

We’re excited to bring cutting-edge AI technology to cricket fans through our partnership with Cricket Australia and HCLTech. This innovation demonstrates how generative AI is transforming the way we interact with the world around us, bringing insight, meaning and personalisation to audiences old and new.”

HCLTech is a leader in contact center transformations and is well positioned to help customers harness the power of AI to drive operational efficiency, scale and growth. We are thrilled to expand our partnership with HCLTech, who shares our vision of leveraging AI to transform the CCaaS market.”