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Kommunikationsdienstleistungen

GenAI and Agentic AI are reshaping customer and employee experiences for communications service providers and enterprises with real-world case studies, practical lessons and actionable strategies
A Fábrica de Migração do Contact Center D365 da HCLTech é uma solução desenvolvida para ajudar empresas a fazer a transição de contact centers legados para o Microsoft Dynamics 365 Contact Center.

The purpose of this page is to report potential zero-day security vulnerabilities to HCLTech CTG
HCLTech deployed Microsoft Teams for 65,000 employees of a medical tech company, reducing call quality tickets by 95% and MTTR by 88%, enhancing collaboration and ensuring business continuity.