HCLTech achieved an industry-leading Customer Experience (CX) score of 95 for its Microsoft AI & Cloud Ecosystem services, significantly outperforming the industry average of 73.9.

“HCLTech’s recognition reflects structurally embedded leadership in Azure Managed Services, underpinned by its Azure Expert MSP designation, advanced SAP on Azure specialization, and sustained co-development with Microsoft engineering teams. HCLTech demonstrates the ability to standardize, secure, and operate complex Azure environments by combining high-performance computing, AI-driven operations, and enterprise-grade security. This positions HCLTech as a predictability-driven partner for organizations operating and scaling business-critical cloud platforms,” says Axel Oppermann, Lead Author, Microsoft AI & Cloud Ecosystem 2025, ISG.

“HCLTech has consistently demonstrated exceptional adaptability in a fast-paced, changing environment. They successfully supported our ERP migration, seamlessly onboarded acquired companies, and continued to deliver Run & Maintain services with strong ownership and accountability,” says Director, IT, Government and Commercial Services.