HCLTech has been recognized as an ISG CX Star Performer for Global Capability Center (GCC) Services, achieving an overall CX score of 85.35, well above the industry average of 80.21. The recognition reflects HCLTech’s strengths across governance and compliance, collaboration and transparency, people and culture fit, innovation and thought leadership, business continuity, and delivery excellence, demonstrating its ability to help enterprises build and scale high-performing, future-ready GCCs.

Combining deep engineering expertise, AI-led transformation capabilities, and a structured GCC lifecycle approach, HCLTech enables organizations to evolve their GCCs into innovation-driven business hubs. Clients recognize HCLTech for its professionalism, responsiveness, collaborative approach, and customer-centric mindset, highlighting the company's commitment to delivering measurable business value and exceptional client experiences.