Enterprises are shifting from traditional project-based models to product-aligned operating models that enable speed, agility and better alignment with customer value. This shift demands more than structural adjustments; it requires a fundamental redesign of how organizations operate across teams, processes, talent and technology.

The Everest Group surveyed 200+ enterprises with more than US$1 billion in revenue to shape the 4R framework - Reinvent, Redefine, Reshape and Reimagine to guide enterprise-wide transformation.

HCLTech, in collaboration with the Everest Group, presents a comprehensive enterprise guide detailing Ericsson’s transformation to a product-aligned operating model. This strategic shift enabled Ericsson to reposition its IT function from a cost center to a value-generating business partner. HCLTech played a pivotal role in supporting cloud migrations and embedding DevOps that enabled product-centric delivery.

Key outcomes include:

• 80% improvement in user efficiency
• 50% faster time-to-market
• 40% reduction in total cost of ownership

This case study is a pragmatic guide for business and technology leaders seeking to modernize operating models and build resilient, product-driven enterprises.

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