Transforming software asset management at scale with HCLTech and Flexera

Global automobile manufacturer unlocks 10M+ SEK savings with SAM excellence
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Overview

In today’s hybrid IT environments, organizations are under increasing pressure to manage sprawling software estates, maintain compliance across multiple vendors and control rising license costs, all while ensuring operational agility.

For a global leader in commercial transport solutions, this challenge was amplified by scale and complexity.

With over 100,000 end-user devices and 15,000 servers, and a diverse ecosystem of Tier 1 and 100+ Tier 2 software vendors, including , , , , and , the organization lacked a unified view of its . Limited visibility, fragmented ownership and inconsistent data processes were creating compliance risks and cost inefficiencies.

To address this, the client engaged HCLTech’s Software Asset Management (SAM) Center of Excellence, leveraging Flexera’s industry-leading technology platform.

The goal: to establish a unified, insight-driven SAM capability aligned to best practices and HCLTech’s proven transformation methodology.

The Objective

Enabling a future-ready, strategic SAM function

The client aimed to move beyond reactive license management, seeking a scalable and future-ready SAM model capable of delivering the following benefits:

  • Deliver end-to-end compliance across a complex vendor landscape
  • Provide real-time visibility into software usage and entitlements
  • Minimize audit risks and financial exposure
  • Enable continuous license optimization and cost control
  • Build a future-ready SAM ecosystem powered by advanced tools and integrations

The Challenge

Overcoming fragmentation and unlocking value

A detailed assessment revealed systemic gaps that are common across large enterprises:

  • No reliable baseline for IBM and Red Hat environments
  • Lack of clear ownership for IBM products
  • Ineffective data collection for non-system-generated (NSG) products
  • Unauthorized installation of server products on end-user devices
  • Licenses assigned to inactive users (e.g., Visual Studio, PCOM)
  • Microsoft Office deployments on servers
  • Limited visibility into Red Hat compliance
  • Absence of structured software harvesting practices

These gaps not only increased compliance risk but also locked significant value in unused or mismanaged licenses.

The Challenge

Our Solution

Driving SAM transformation with Flexera One

HCLTech leveraged its deep SAM expertise and a proven transformation framework, powered by Flexera One, to deliver an end-to-end program focused on data integrity, platform modernization, process automation and continuous optimization.

  1. Building a Reliable Data Foundation
    • Established accurate baselines by identifying the correct product owners
    • Designed robust processes for IBM NSG data collection
    • Revalidated IBM IASP baseline and resolved discrepancies
    • Improved inventory accuracy through cross-functional collaboration
  2. Modernizing the SAM Platform with Flexera
    • Migrated from FNMS to Flexera One for enhanced scalability and visibility
    • Transitioned Flexera Data Platform to ITV for advanced analytics
    • Integrated critical enterprise systems, including Office 365, ServiceNow, Active Directory and ILMT/BigFix
  3. Driving Deep License Intelligence
    • Performed detailed analysis across IBM, Microsoft and Oracle environments
    • Identified compliance gaps such as unauthorized installations and inactive license allocations
    • Enabled accurate consumption tracking and real-time compliance positioning
  4. Unlocking Value Through Optimization
    • Implemented structured software harvesting processes
    • Reclaimed underutilized licenses across vendors
    • Delivered targeted optimization initiatives, including:
      • Microsoft Visual Studio license optimization
      • Red Hat baselining
      • IBM portfolio rationalization
  5. Ensuring Audit Readiness and Risk Mitigation
    • Strengthened audit preparedness with accurate baselining and reporting
    • Reduced exposure to vendor audits and penalties
    • Streamlined data processes, improving reporting timelines and reducing operational overhead

Key Enablers for Successful Transformation

  • Continuous process simplification and governance
  • Flexera One as the single source of truth for SAM
  • Seamless integrations across enterprise systems
  • Data-driven prioritization using ELP insights
  • Strong collaboration across IT, procurement and business teams

Business Impact

Delivering measurable value across financial, operational and strategic dimensions

Financial Impact: 10M+ SEK savings within 12 months, driven by:

  • IBM license cleanup
  • Microsoft Visual Studio optimization
  • IBM NSG data improvements
  • Red Hat compliance baselining
  • HACP license optimization
  • Avoided 30K PVU IBM license exposure, significantly reducing audit risk

Operational Impact

  • Achieved complete license sanity across centrally managed software
  • Improved data accuracy and reporting efficiency
  • Reduced manual effort and turnaround time for compliance reporting Strategic Impact
  • Established a mature, scalable SAM ecosystem powered by Flexera
  • Successfully onboarded major vendors (Microsoft, IBM, Oracle) into managed services
  • Enabled data-driven decision-making for future license planning
  • Strengthened governance across Tier 1 and Tier 2 publishers

Testimonials

By combining HCLTech’s deep SAM expertise with Flexera’s industry-leading platform, we helped the client move from limited visibility to full control - unlocking measurable cost savings while strengthening compliance across a highly complex environment.”

Priyadarshi Ashok Das

Corporate Vice President, Telecom, Media, Entertainment and Education, HCLTech

Flexera One provided the intelligence layer needed to transform software asset management. Together with HCLTech, we enabled real-time visibility and actionable insights - turning SAM into a strategic driver of business value.”

Georg Brauckmann-Berger

Director of Global Partners, Flexera

By leveraging HCLTech’s SAM expertise and Flexera’s technology, the client successfully transformed its Software Asset Management function from a fragmented, reactive process into a centralized, insight-driven and cost-optimized capability.

Today, SAM is no longer just about compliance; it is a strategic lever for cost control, risk mitigation and smarter IT decision-making in an increasingly complex hybrid environment.

Mobility Automotive Case study Transforming software asset management at scale with HCLTech and Flexera