Associate consultant with Tools and Standards-DevOps-Ansible in Chennai | HCLTech
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Jobbeschreibung

Associate consultant

Jobzusammenfassung

  • Standort: Chennai

  • Projektrolle: Associate consultant

  • Qualifizierung: B-Tech

  • Erfahrung: 4.5-8 Years

  • Kompetenzen: Ansible

  • Sekundäre Kompetenzen:
    • Azure Devops
    • Cloud Automation

  • Anzahl von Stellen: 1

Jobbeschreibung:

JD for Ansible Developer- Tools: Terraform, Ansible, Docker, Kubernetes, GIT, PowerShell Script, Shell Script, Python, Certifications: Azure Administrator, Azure Security Engineer Competencies: PowerShell Script Automation | Azure Patching | Application Support | Production support | DevOps | Cloud Migration. Experience L2- 5-7 YoE and Experience working with Azure DevOps

  • To adhere to quality standards, regulatory requirements and company policies
  • To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
  • To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
  • To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team.
  • To provide support for on call escalations /L3 level support and doing incident & problem management
  • Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives.

Bewerbung