Service Integration & Management: SIAM Solutions and Services | HCLTech


Accelerate your digital transformation with automated and highly customized solutions using HCLTech’s best-of-breed service management platforms.

Leveraging the strength of our 1,500+ resources across development, consultancy, domain expertise, managed services and implementation, we provide scalable digital solutions that deliver next-level business outcomes. Our services portfolio includes IT Service Management (ITSM), Enterprise Service Management (ESM), IT Operations Management (ITOM), Software Asset Management (SAM), Service Asset and Configuration Management (SACM) and industry-specific solutions.

  • Dedicated Centers of Excellence (CoEs) for product lines, including technology workflows, employee workflows, customer workflows, creator workflows and risk and resilience management
  • Industry solutions and CoEs for manufacturing, telecom, healthcare, insurance, banking and financial services
  • Innovation lab and R&D function

We enable our clients to accelerate their digital transformation journeys through our dedicated focus on low-code application development and hyper-automated solutions powered by GenAI.



Client Testimonials


Arne Damvin

EVP and Head of IT Operations
and Service integration

HCLTech transformed DNB’s IT Operations from a manually driven system to an automation-based system, ensuring a stable IT infrastructure.


Services and Offerings

Our Service Integration and Management (SIAM)

Awards and Recognitions

Leader in ISG Provider Lens™ ServiceNow Ecosystem Partners - ServiceNow Consulting Services - US 2023

Leader in ISG Provider Lens™ ServiceNow Ecosystem Partners - ServiceNow Implementation & Integration Services - US 2023

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Leader in ISG Provider Lens™ ServiceNow Ecosystem Partners - ServiceNow Managed Services Providers - US 2023

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