Recognized as a Leader for the fourth consecutive year Recognized as a Leader for the fourth consecutive year

Recognized as a Leader for the fourth consecutive year

Section CTA
Section Title
Overview

Providing 24x7 global protection

With digitization at its peak, financial crimes and vulnerabilities through digital modes have increased exponentially, leading to an increased need to safeguard against these risks and stay compliant. While regulatory norms governed by technological advancement have helped banks and financial institutions safeguard against rising risk, an increase in dynamic workforces, AI-based digital intervention and strict governance have forced service providers to create new operating models.

HCLTech's Financial Crime Prevention (FCP) practice brings together the expertise of certified specialists, including MLRO/AML/fraud prevention experts, to deliver 24x7 global coverage and protection. By combining our deep FCP domain knowledge with advanced technology from our partner ecosystem, we help financial institutions transform FCP operations, reduce costs, mitigate risks and enhance regulatory compliance.

Section CTA
Who We Are

Reestablishing our commitment

At HCLTech, we perform and support the full range of business processes in KYC, anti-money laundering, sanction screening, fraud prevention and dispute management.

 

Section CTA

Domain-experts

A team of domain-expertise consultants, including certified MLRO/AML/fraud prevention certified professionals (CAMS, CFE, etc.)

Global reach

Serving financial institutions across major global markets, including the US, UK, EMEA and APAC.

Proven transaction monitoring expertise

Managing high volumes of alerts and driving actionable compliance outcomes, ensuring regulatory adherence.

Scalable KYC operations

Supporting seamless customer onboarding with high-efficiency checks and ongoing due diligence.

Comprehensive fraud prevention

Handling a high volume of fraud alerts monthly across diverse financial products and channels.

Robust compliance framework

Delivering a structured governance model with clear escalation pathways, ensuring accountability and operational excellence.

Our Levers

Empowering Businesses with Core Levers

Why choose HCLTech?

Section CTA
Flexible engagement models

Flexible engagement models

Offering managed services, managed capacities and Build-Operate-Transfer models tailored to meet specific customer needs.

Optimization and transformation

Optimization and transformation

We leverage the best-in-class technologies to optimize operations, driven by strategic collaborations with our partners, fostering efficiency and compliance excellence.

digitalCOLLEAGUE

digitalCOLLEAGUE

Our comprehensive suite of AI/ML-powered digitalCOLLEAGUE automates multiple parts of the business process, serving as productivity multipliers for teams.

Scalable models

Scalable models

Expertise in implementation of industry-leading risk management frameworks and intelligent automation platforms ensuring scalability across enterprises.

Faster deployment

Faster deployment

Proven agility with onshore, offshore and nearshore models, leveraging robust internal Application and Platform Services (APS) teams and partner ecosystems.

IT-operations synergy

IT-operations synergy

Our strong technology capabilities in the Financial Crime Prevention (FCP) domain enable us to offer integrated services across technology and operations, empowering us to achieve joint outcomes.

Our Offerings

Solutions that Work for You

At HCLTech, we are committed to safeguarding businesses and institutions from the growing risks of financial crime. Our comprehensive suite of solutions is designed to detect, prevent and mitigate fraudulent activities, ensuring compliance with regulatory standards. With the best-in-class advanced AI technology, our tailored solutions detect patterns, flag anomalies and identify potential threats faster and more accurately than traditional methods.

Our Solutions
  • AI-driven customer due diligence for onboarding and ongoing reviews
  • Automated workflows that integrate global sanctions, Politically Exposed Person (PEP) and adverse media checks
  • KYC transformation and remediation services leveraging advanced RegTech solutions
Section CTA
  • Real-time monitoring powered by behavioral analytics and ML models
  • Seamless payment and transaction screening across platforms like SWIFT and SEPA
  • Accelerated fraud triage with significantly reduced false positives
Section CTA
  • Advanced alert triage and Suspicious Activity Report (SAR) drafting using GenAI
  • Reduced false positives with behavioral analytics
Section CTA
  • Optimized payment and transaction screening for sanctions exposure
  • Integration of RegTech solutions for seamless compliance
Section CTA
  • Automated chargeback handling for faster resolution and recovery
  • Comprehensive dispute investigation from initiation to arbitration
  • Tailored financial risk management solutions designed for scalability and efficiency
Section CTA
  • Advanced analytics for entity resolution and streamlined remediation of siloed customer data
Section CTA

Value You'll Experience

Section CTA

Cost efficiency

Automation-driven reduction in compliance costs.

Proactive compliance

Real-time risk management and regulatory adherence.

Streamlined operations

Unified platforms for seamless process integration.

Expert execution

AI and ML tools for best-in-class outcomes.

Case Studies

Demo Showcase

See Our Solutions in Action

Section CTA

Comprehensive chargeback management

Efficiently manage fraud and chargebacks with scalable solutions designed to automate and streamline dispute resolution — ensuring quicker recovery and reducing operational costs. 

Real-time compliance monitoring

Leverage AI-powered tools for real-time ID verification, transaction monitoring and automated alerts to ensure continuous regulatory compliance, mitigating the risk of fraud and financial crime.

Automated dispute and chargeback processing

Seamlessly integrate automated workflows for chargebacks and disputes, improving turnaround time and reducing manual intervention while enhancing the accuracy and reliability of the process.

Advanced transaction monitoring

Utilize AI-driven anomaly detection and behavioral analytics to enhance AML and CFT compliance — ensuring early detection of suspicious transactions, reducing false positives and improving fraud prevention measures.

Enhanced KYC and due diligence

Transform customer onboarding and due diligence processes with intelligent automation, leveraging real-time screening, risk assessment and regulatory checks to ensure compliance and reduce onboarding friction.

Our Insights

Testimonials

In the rapidly evolving banking sector, driven by customer demand for security and personalization, banks are integrating automation and generative AI to enhance operations, customer interactions and fraud prevention. HCLTech meets these demands with comprehensive banking services, utilizing AI and analytics to enhance operations and customer experience. Its proficiency in risk and compliance, combined with platforms like digitalCOLLEAGUE for employee productivity, TOSCANA© for automation and AI tools like iKNOW and iGenie, empowers it to strengthen data security and facilitate cost and productivity gains for its clients.

Aditya Jain

Research Leader, Avasant

HCLTech continues to strengthen its position in established geographies like North America, the UK and Continental Europe while making strategic inroads into emerging markets like the MEA region. With new client wins in lending, payments, retail banking and trade finance, HCLTech demonstrates its capabilities in catering to diverse financial domains

Sahil Chaudhary

Practice Director, Everest Group

one-card-background one-card-background

Ready to take the next step? 

Connect with us to see how we can help you build resilience, drive compliance and stay ahead of financial crime. 

Section CTA
Talk to an expert
BPO Business Process Operations Service Financial Crime Prevention Services