Shaping the next era of Financial Services with AI at the core
In financial services, transformation isn’t optional—it’s a constant imperative. Institutions are navigating rising customer expectations, evolving risks, shifting regulations and the need to modernize legacy systems. To lead in this environment, they must embed AI-native intelligence into their operating models.
We combine deep financial services expertise with our AI Force — a powerful fusion of GenAI, cloud-native architectures and data-centric engineering to reimagine how institutions operate, engage and grow.
We go beyond digital solutions to deliver truly AI-intrinsic, digital transformation. Our approach enables intelligent operations, hyper-personalized experiences and Autonomous human journeys across banking, capital markets, insurance and fintech.
With a strong partner ecosystem, industry-aligned platforms and engineering-led precision, we empower institutions to manage risk, meet regulatory compliance and build what’s next—with speed, scale and trust.
Full Spectrum of HCLTech Financial Services
Explore our vertical-led financial services segments to build a stable, scalable and secure financial system.
Banking
Unlock the future of banking to transform how you build, use and deliver new experiences and business models.
Insurance
Embrace the future of insurance to protect what is valued by your customers by tapping into our technologies, experience and ecosystem.
Capital Markets
Cultivate and maintain long-term growth and be resilient with a wealth of digital tools and technologies.
Fintech
Combine the best of both traditional and neo-banking to create new experiences and achieve significant cost savings.
Financial Crime Compliance and Risk
Bring transparency, visibility and accountability to your financial services operations to mitigate risks and improve compliance.
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Testimonials
“HCLTech continuously adapts to our needs, understands our challenges, and supports us in our transformation journey. Our partnership with HCLTech is driving the modernization and innovation we expect from this transformation.”
Christoph Helm
Managing Director, Erste Digital
“HCLTech is a true collaborator and a true partner.”
Kari-Anne Clayton
Head of Strategy, Transformation, Services Management & Risk, NatWest Group
“The collaboration between HCLTech and Pega creates a terrific combination of technological expertise and innovative solutions to supercharge remarkable business transformation for our clients.”
Alan Trefler
Founder & CEO, Pegasystems Inc.
Why HCLTech Financial Services?
HCLTech is a strategic partner of leading banks and other financial institutions. Our collaboration with clients is built upon long-standing relationships with a focus on common goals and shared success. We strive to empower clients with transformative technology to meet their business imperatives, access a large pool of talent, proprietary data and tools and gain essential digital capabilities to stay ahead in the rapidly evolving digital landscapes.
Top retail banks across each geography
Out of 10 top global investment banks
Out of 10 top life and P&C insurance companies
Out of 25 top fintech firms
Pillars of Financial Services Transformation
Harness the technology to accelerate business transformation and capitalize on new emerging market opportunities.
Elevate customer experience through leveraging transformative technologies. At the core, it involves using innovations in digital engineering, cloud-native platforms and data analytics to identify the needs of customers and offer solutions to deliver better experiences.
- Model end-to-end customer journeys, manage portfolio segmentation and enhance targeting by using AI-enabled tools and data lakes
- Leverage BaaS platforms and SaaS applications to accelerate the time-to-market of launching new products and enable pay-per-use and banking-as-a-service models for your customers
- Draw from the ecosystem of interconnected apps using open banking APIs to simplify financial services systems for your customers and drive greater value
- Create flexible and secure IT environments to power up digital strategies by maximizing cloud adoption and agile financial systems and that allow experimentation with new projects
Apply a full set of technology levers across the enterprise. Building on the strengths of “verticalized infrastructure” services and platforms that cut through AI/ML, robotic process automation (RPA) and related digital enablers, we help financial services firms thrive on efficiency and resilience.
- Leverage machine learning models and AI-driven engines to automate repetitive processes and remove manual interventions to achieve speed and accuracy
- Enable prescriptive and predictive analytics for contextual banking that allow the use of tailored financial insights to make smart decisions across all value chains
- Utilize RPA to incorporate bot technology to infuse automation in front, middle and back-office processes to enable “zero touch operations”
- Ensure transparent, secure transactions, from streamlined cross-border payments to efficient supply chain financing to reduce fraud and enhance traceability
Create differentiated solutions and drive modernization. With an industry-led approach and partnership-driven platform strategy, we pave the way for accelerated speed-to-solutions and drive digital progress for banking and other financial services institutions.
- Enable on-premises and cloud-based core modernization to get advanced IT capabilities, nimble systems and agile business practices
- API-led digital integration to reduce the development time and achieve productivity gains with reusable assets
- Deploy automated financial systems to streamline trade execution, enhance efficiency and minimize servicing expenses
- Use efficiency engineering practices to create “future fit solution” and successfully and expediently execute transformation projects
Insights
Explore Our Latest Insights into the Financial Services Landscape
Agentic AI: Enhancing human decision-making in financial services and beyond
Agentic AI is a fully autonomous system that automates complex tasks and enhances human decision-making
Driving Operational Excellence for Global Automotive Financial Services Provider
Achieved 85% faster resolution and 10% fewer incidents with streamlined processes
The Future of Insurance: Tech-Driven Growth Redefined
Watch Greg Chandler, VP, Information Technology, The Standard, discuss digital transformation, the rise of GenAI adoption and the best practices for ensuring customer-centric service delivery in the Insurance industry.
AI as the Cornerstone of Innovation in Financial Services
Adapting to 2025's challenges and opportunities
How IT services are powering the rise of bank and Fintech partnerships
IT services play a crucial role in driving the security, scalability and innovation of bank and fintech partnerships
HCLTech positioned as a Leader in ISG Provider Lens™ Finance and Accounting Outsourcing (FAO) Services - Record-to-Report (R2R) Services - Global 2024
For this study, 36 companies that utilize advanced technologies to streamline the financial close process, enhance compliance and provide real-time analytics were assessed, and HCLTech has been recognized as a Leader.
The evolving role of data in financial services
Beyond reporting, data is now viewed as a catalyst for innovation in financial services, but ensuring data quality remains a challenge
Open finance: New world of possibilities
Understanding the risks and rewards of connected financial system through Open Finance
Simplifying Workflows and Enhancing Application Efficiency
HCLTech partners with leading financial institution to modernize their fundraising application.
Transforming quality engineering with GenAI on AWS
HCLTech helped a leading bank in reducing testing time, enhancing efficiency and accelerating time to market
GenAI's impact on financial services: Unknown risks and rewards on the horizon
At a panel discussion hosted by AWS and HCLTech, four financial services leaders discussed the impact, risk and potential of GenAI on the industry
The rise of Total Experience in financial services
Financial services organizations are embracing Total Experience strategies, with a particular focus on improving employee experience to deliver better services across the value chain
Banking on GenAI: Driving future innovation in financial services
In the Intersection of technology and banking, GenAI is steadily asserting its dominance, fundamentally reshaping the entire financial services ecosystem
Women leading the way: Highlights from HCLTech’s #ShePowersProgress event
Celebrating women in technology, leadership and sports at HCLTech’s Amsterdam office, with insights on GenAI, mental health and the importance of DEI in the workplace
Featured Insights
Role of FinOps in the digital transformation of financial institutions
Watch Sudip Lahiri, Executive Vice President and Head of Europe at HCLTech, explaining the critical role of FinOps in achieving digital success.
News and Events
Stay informed and inspired with the latest insights and innovations shaping the financial services industry.
HCLTech named as a Leader in Avasant’s 2023 RadarView™ for Banking Process Transformation
ANZ selects HCLTech to advance digital employee experience across 33 countries
HCLTech collaborates with AWS to accelerate GenAI adoption to build and innovate faster and responsibly
Meet Our Ecosystem Partners
Ignite Transformation. Spark Innovation.
Partner with HCLTech.
Navigate the financial services transformation journey with us.