Overview
The use of technology in the workplace has changed significantly in recent years. The pandemic highlighted frontline staff members’ vital role in maintaining communities and companies. The experiences of frontline workers are crucial but often disregarded as businesses speed up the digitization of goods, services and consumer interactions. However, the organization's attitude toward its frontline staff has changed. Organizations need help navigating this transformation, including significant capital expenditures, ownership uncertainty and difficulty assisting remote users. Businesses must embrace technology innovations to empower frontline employees and increase productivity and efficiency.
HCLTech's Frontline Solution, in collaboration with Zebra, integrates IT services with state-of-the-art hardware, revolutionizing modern workplaces. This solution fosters agility, connectivity and efficiency, ensuring long-term success by equipping frontline workers with essential resources. Powered by Zebra, HCLTech’s Frontline Solution offers end-to-end support, enabling organizations to create secure, productive workplaces while reducing total ownership costs.
The Value of Our Joint Proposition
HCLTech’s Frontline solution, powered by Zebra, is tailored for organizations requiring a robust solution for frontline workers. Drawing on our expertise and Zebra's cutting-edge technology, we deliver a seamless experience that addresses the distinct requirements of frontline operations. Our solution grants organizations access to premium IT services and hardware, empowering them to excel in the frontline work environment and elevate productivity.
Design, empower and enable seamless experiences
Zebra devices at work result in a productive and innovative workforce by creating persona-aligned blueprint, optimizing deployment and support and enabling seamless end-to-end lifecycle management
Reliable and durable devices
Zebra devices are explicitly designed for the demanding environments of frontline work, ensuring reliability and durability
Seamless integration with existing systems
Devices seamlessly integrate with existing systems, allowing for easy implementation and improved productivity
Global coverage
This solution can provide coverage to more than 100 countries
Customization and personalization
HCLTech can offer customized and personalized solutions to meet the requirements of different frontline industries and user personas
Market leadership
HCLTech as a leader in IDC MarketScape: Worldwide Rugged Mobile Devices 2023 Vendor Assessment
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What do we offer?
HCLTech’s Frontline solution, powered by Zebra, will bring the industry’s best-in-class device-as-a-service digital workplace model with optimum flexibility, combining innovative IT services with the right devices and platforms for the future of work. It brings together hardware, platform, tracking, analytics, support and governance in a single comprehensive solution with a per-device-per-user per-month pricing.
Plan and design
Right devices based on frontline user personas
Deploy and integrate
Customized configuration and deployment services, including MDM enrollment and post-deployment support
Smart forecast and planning
Accelerated refresh gets users productive faster and reduces business downtime
Manage and support
24*7 support (automated, proactive and predictive), service desk and apps support