Overview
The use of technology in the workplace has changed significantly in recent years. The pandemic highlighted frontline staff members’ vital role in maintaining communities and companies. The experiences of frontline workers are crucial but often disregarded as businesses speed up the digitization of goods, services and consumer interactions. However, the organization's attitude toward its frontline staff has changed. Organizations need help navigating this transformation, including significant capital expenditures, ownership uncertainty and difficulty assisting remote users. Businesses must embrace technology innovations to empower frontline employees and increase productivity and efficiency.
HCLTech's Frontline Solution, in collaboration with Zebra, integrates IT services with state-of-the-art hardware, revolutionizing modern workplaces. This solution fosters agility, connectivity and efficiency, ensuring long-term success by equipping frontline workers with essential resources. Powered by Zebra, HCLTech’s Frontline Solution offers end-to-end support, enabling organizations to create secure, productive workplaces while reducing total ownership costs.
The Value of Our Joint Proposition
HCLTech’s Frontline solution, powered by Zebra, is tailored for organizations requiring a robust solution for frontline workers. Drawing on our expertise and Zebra's cutting-edge technology, we deliver a seamless experience that addresses the distinct requirements of frontline operations. Our solution grants organizations access to premium IT services and hardware, empowering them to excel in the frontline work environment and elevate productivity.
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What do we offer?
HCLTech’s Frontline solution, powered by Zebra, will bring the industry’s best-in-class device-as-a-service digital workplace model with optimum flexibility, combining innovative IT services with the right devices and platforms for the future of work. It brings together hardware, platform, tracking, analytics, support and governance in a single comprehensive solution with a per-device-per-user per-month pricing.
Resources
A joint manufacturing transformation story by HCLTech and Zebra Technologies
Discover how HCLTech and Zebra enable manufacturers to modernize operations with connected devices and real-time visibility, boosting productivity, quality and resilience at global scale.
Frequently Asked Questions about Frontline Workforce Solutions Powered by Zebra
Zebra devices empower frontline teams with reliable, rugged hardware designed for demanding environments. We tailor Zebra workforce devices to specific job roles, ensuring seamless integration, faster workflows and real-time data access. This leads to fewer disruptions, higher task accuracy and measurable productivity gains for our clients’ frontline operations.
Device-as-a-Service (DaaS) provides enterprises with end-to-end device management through a simple, predictable monthly fee. We handle the entire lifecycle—planning, deployment, support and refresh—so our clients can focus on their core business while we ensure devices stay secure, up to date and optimized for productivity.
We integrate Zebra devices with existing enterprise systems using proven methodologies and advanced tools. Our experts handle configuration, MDM enrollment and application setup, ensuring seamless data flow and interoperability. This minimizes disruption, accelerates deployment and maximizes the value of Zebra device investments for our clients.
Zebra workforce solutions are trusted across industries like manufacturing, retail, healthcare, logistics and field services. We help clients in these sectors digitize frontline operations, improve visibility and empower employees with reliable tools tailored to their unique environments and operational challenges.
Managing frontline devices at scale requires robust processes, automation and expert support. We leverage advanced Zebra device management services, including centralized MDM, real-time monitoring and predictive analytics, to ensure all devices remain secure, compliant and productive—no matter how large or distributed the workforce.
Zebra workforce solutions combine industry-leading devices with advanced software and services to support frontline teams. We deliver tailored, persona-driven solutions that streamline workflows, enable real-time communication and enhance visibility, helping our clients boost efficiency, safety and employee engagement across various industries.
Device-as-a-Service (DaaS) is a flexible model in which we manage devices from procurement to retirement. Our clients receive hardware, support, analytics and lifecycle management as a monthly service, reducing capital expenses and simplifying IT operations. This approach ensures frontline teams always have the right tools, fully supported.
We enable Zebra solutions by combining our digital workplace expertise with Zebra’s cutting-edge devices and platforms. From persona-driven planning to deployment, support and lifecycle management, we deliver end-to-end services that ensure Zebra mobility solutions drive measurable value and productivity for our clients’ frontline teams.
Our Zebra device lifecycle management covers planning, deployment, monitoring, support, analytics and refresh. We provide proactive and predictive maintenance, 24/7 service desk support and seamless device upgrades, ensuring clients’ frontline devices remain secure, reliable and aligned with evolving business needs throughout their lifecycle.
