Success Stories
ODC for SAP R/3 Roll Out of a leading distributor of Computer Systems & Peripherals
Client:- Second largest distributor of computer systems,components and peripherals
- US headquartered, global provider of IT products and logistics services, a Fortune 100 company.
- It is Serving 80 countries through 40 international subsidiaries, servicing over 100,000 resellers
The Challenge:
The Client is in the process of upgrading from SAP R/2 to SAP R/3 and also including some of the sites that are not covered under the existing SAP R/2 system, in the new SAPR/3 implementation. In its effort to reduce the time to implement and reduce the cost of implementation, Client has selected HCL as an offshore development partner for the project.
The challenge was faster delivery & parallel processing of project work, Development Process Harmonization, Production System monitoring from Offshore with a cost effective solution.
HCL devised an optimum offshore-onshore engagement mix for their SAP R/3 roll out. Also HCL was involved in other activities like integration testing, Stream serve development, offshore monitoring, BSP development, Data archiving, Workflow development, E commerce development.
The main elements of the project were:
SAP
- SAPABAP development partner
- Stream Server Output management
- Integration testing
- BSP development
- Workflow Development
- Production Support (development)
- Enhancement& Maintenance of the E Biz systems
- Lotus Notes development
- SAP Basis monitoring
- User Help Desk Monitoring
- Non SAP system monitoring
- SAP application monitoring
- Offshore Basis archiving support
Significant costreduction due to Of sourcing of the major Development& Production Support activities
Development Process Harmonization
- Single investmentfor multiple roll-outs
- Best practice interms of Performance tuning & Optimizing
- Benchmark (samemetrics) -result maximization
- European processknow- how - transferable
- Data archiving from offshore during weekends
