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Japan

Introduction

Case Snippets

For a leading Japanese consumer electronics company, 700 HCL engineers are developing over 100 products across the customer’s product portfolio. In one of the projects, HCL is helping in the color configuration of their television products for the Indian market. In another, HCL is simultaneously developing several of its digital cameras, helping the company take its products to market faster, and to a wider audience than ever before.

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HCL In Japan

Economically, Japan is one of the most highly developed nations in the world and its brands are famous across the globe. But globalization has increased competition, and for CTOs this has meant embracing new business models that not only help in optimizing cost but also in facilitating product innovation and decreasing time to market. For CIOs, quick rollouts and global IT management top the agenda.

For nearly two decades, HCL has helped over 40 Japanese companies modernize their legacy systems, optimize costs, improve their business processes, and transform their businesses to become competitive in the global market. As one of the established software companies in Japan, HCL’s primary objective has always been to drive a global growth strategy for the region. Our product localization services help Japanese companies tailor their products to the requirements of foreign markets, and our value engineering and re-engineering services help them redesign their products to cater to emerging markets at a lower cost. HCL understands the nuances of business practices in Japan and leverages its global consulting and delivery capabilities to provide a unified governance framework for Japanese companies, helping them get their products to market faster.

Today, HCL is one of the largest technology companies from India operating in Japan, and serves some of the country’s most respected corporations. (Visit http://www.hcljapan.co.jp/ for more information).      

Key Engagements

  • HCL provides engineering services to Sony Corporation
  • D+M Group (D&M Holdings, Inc.) engaged HCL for a transformational SAP® solutions deployment support engagement. Apart from reconfiguring and implementing D+M Japan’s financial solutions from SAP and other related applications, and helping to align the company’s code structure, HCL will also consolidate the company’s financial data. HCL will support D+M entities across Japan, the U.S., China, and Europe.
  • Over 300 HCL engineers are engaged with a Japanese office automation major, delivering end-to-end services across applications, firmware, and documentation
  • Over 700 HCL engineers are working on over 100 products for a leading Japanese consumer electronics company
  • A leading Japanese technology company engaged HCL to develop a GUI for their BaaS (Back-end as a Service) offering on the social cloud
  • HCL joined hands with a leading Japanese consumer electronics conglomerate to develop system products for a new business segment of the Indian market
  • HCL is developing New Generation Vector machines for a major Japanese computer manufacturer
  • HCL is creating value for a global financial conglomerate, providing application support and maintenance for core applications after consolidation from multiple vendors

Case Snippets

For the Japanese operation of a U.S. industrial manufacturer, HCL reduced the company’s operational costs by consolidating its custom developed systems to a global ERP platform. This helped enhance its global IT governance function. HCL enabled global standardization and compliance with local business requirements, serving as a communication hub between global and local IT departments.

For a leading Japanese consumer electronics company, 700 HCL engineers are developing over 100 products across the customer’s product portfolio. In one of the projects, HCL is helping in the color configuration of their television products for the Indian market. In another, HCL is simultaneously developing several of its digital cameras, helping the company take its products to market faster, and to a wider audience than ever before.

For a major global healthcare company, HCL streamlined its business and real-time information acquisition processes by implementing and supporting the Salesforce.com call center and sales support systems. HCL was able to delight the customer with a quick implementation using the Agile development methodology, achieving a CSAT score of 10/10.

Media Mentions

  • Leaping forward with the “Employees First” management philosophy: An Interview with Anant Gupta, President and CEO of HCL Technologies
  • Traditionally, Indian vendors are strong in engineering services: An Interview with GH Rao, President of the Engineering and R&D Services Group, HCL Technologies
  • HCL has been recognized by International Data Corporation (IDC) as the leader amongst offshore vendors in Japan. HCL’s leadership position comes from its ability to dovetail its Global Best Practices with its understanding of the uniqueness of Japanese business procedures and practices.
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Our Differentiators

OUR DIFFERENTIATORS

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Dynamic business environments, competition, and challenging economic conditions have resulted in a rapid escalation of operational costs which have a direct impact on a company’s P&L. The answer to this conundrum lies in the company’s enterprise functions such as Finance, Procurement, Marketing, Legal and HR, that form the central support to the organization.

HCL’s unique technology-driven proposition - “Enterprise Functions as a Service” or EFaaS™ - enables a reduction in the cost of business operations. While traditional IT and BPO focuses only on optimizing IT costs, EFaaS™ integrates business.

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HCL’s ALT ASM™, which dwells on the concept of Proactive Obsolescence, is creating a paradigm shift in applications outsourcing.

While other IT vendors are motivated to keep growing their ASM engagements, we proactively try to eradicate this. By focusing on a cut down of wastes in an ASM engagement, we work towards achieving the ‘ZERO Incident’ status for many of our customers, allowing CIOs to strategically benefit from their ASM offshoring engagement.

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HCL puts its employees first, empowering them to believe in everyday ideas that create immense value for customers, making HCL the world's largest Ideapreneurship™.

Our fixation on “value centricity” is dedicated to delivering more value for clients, putting their interests ahead of ours and delivering value that goes beyond the contract. Our belief in “trust, transparency and flexibility” drives us to step into our customers' business reality, guaranteeing outcomes with great enthusiasm. Our Ideapreneurs are transforming global businesses one relationship at a time.

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Technology is constantly changing, often making even the best contracts appear outdated or ill-conceived. That’s why at HCL we focus on developing relationships beyond the contract — not just by optimizing costs or enhancing efficiency but by thinking well into the future on behalf of our customers. Our alternative propositions such as ALT ASM, Enterprise of the Future, Digital Systems Integration, Enterprise Functions as a Service, Innovation Monetization, and zCMO ensure that we deliver “relevant” business value in real-time, despite the changing times.

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Our Initiatives

Our Initiatives

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Supporting Local Businesses
  • Strong “glocalization” strategy - building partnerships with local SI companies in Indonesia
  • Better market penetration - resulting in competitive pricing, which benefits HCL customers
HCL’s APAC Customer Advisory Council
  • Helps HCL align solutions with local market requirements
  • An exceptional platform for HCL clients and industry peers to exchange ideas and best practices
  • Recognized through several awards — including the Forrester Groundswell Award in the B2B category — for the trust it fosters between HCL and its customers
Strong Relationships with Global Principals
  • Strong, strategic, long-term relationships with Microsoft and Oracle
  • Partnerships leverage adaptability in the local market
  • Joint GTM strategies, service delivery, and product enhancements
Commitment to Local Job Creation
  • Working to address the business challenges of communities in Indonesia
  • Hiring local professionals for operations in this region
 
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What Customers Say

“I appreciate HCL’s efforts and the quality of all the deliverables through such a challenging project. I am really proud of the development work that we have done together. HCL also helped us in the skills we lacked.”

Project Manager, a Japanese multinational information technology equipment and services company

“HCL always made every effort to keep the planned schedules and deadlines. I know that from time to time, the team worked over weekends to complete the tasks. I really appreciate HCL's cooperative style of working. Looking forward to working with HCL in our next project.”

Project Manager, a Japanese multinational information technology equipment and services company

HCL Office in Japan

HCL Japan Ltd
19F, NBF Hibiya Bldg., 1-1-7 Uchisaiwai-cho,
Chiyoda-ku, Tokyo 100-0011
Japan
Phone: 03-3539-8800
Fax: 03-3539-8801
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We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.

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