HCL In Norway
Norway’s citizens are among the most wired people on the planet: 94% of households enjoy Internet access, and more than 50% have mobile broadband access. This level of IT adoption and sophistication is mirrored in Norwegian companies and the country’s robust IT sector— a crucial part of Norway’s highly productive economy.
As Norwegian companies have become increasingly global, they have embraced IT outsourcing. HCL, a prominent IT company in Norway has been operating in this region since 2008, serving Norwegian companies through an office in Oslo and a Delivery Center in Stavanger.
HCL’s Nordic journey began in 1999 with a regional headquarters in Stockholm. Today HCL has 6 local offices and 3 Delivery Centers with over 2500 consultants doing transformational work for over 30 Nordic customers. 5 of HCL’s top 10 engagements come from Europe.
- Statoil engaged HCL to provide strategic infrastructure management services across 36 countries through an engagement that involves the end-to-end monitoring and management of Statoil’s entire IT infrastructure across global locations and offshore production sites. HCL’s Delivery Centre in Stavanger, Norway will service Statoil.
- DNB, Norway’s largest financial services institution has entrusted HCL with running its IT operations. HCL takes prime responsibility for running the IT infrastructure and applications operations for all DNB businesses across Norway and its key international locations.
- HCL and AEGON launch cXstudio for customer-centric digital channel innovation. This joint initiative demonstrates a new, smarter way of working to improve customer experience excellence through the adoption of the latest digital technologies.
- HCL is working with a leading fixed-line and mobile telecom services provider in Europe to transform and re-engineer its business processes to deliver end-to-end customer lifecycle process management.
- HCL has signed a multi-year deal with one of Europe’s largest Forestry, Paper & Packaging companies to provide IT end user support across multiple regions, including multi-lingual service desks, device management and onsite support.
- A leading European Bank has strengthened its strategic partnership with HCL by renewing its application support engagement for another 10 years. HCL will apply its next generation transformational solutions to drive further agility into the Bank’s application operations.
- HCL and a leading European Telecommunications Operator, have entered into a strategic partnership to address substantial market opportunities for Machine-to-Machine (M2M) and Internet of Things (IoT) solutions in Europe.
- HCL is working on an IoT engagement with a leading European Manufacturer to implement its next-gen business strategy. HCL is developing a client specific platform to harness the intelligence from its industrial equipment commissioned globally. HCL’s IoT solution will enable significant growth of the client’s service business.
Dynamic business environments, competition, and challenging economic conditions have resulted in a rapid escalation of operational costs which have a direct impact on a company’s P&L. The answer to this conundrum lies in the company’s enterprise functions such as Finance, Procurement, Marketing, Legal and HR, that form the central support to the organization.
HCL’s unique technology-driven proposition - “Enterprise Functions as a Service” or EFaaS™ - enables a reduction in the cost of business operations. While traditional IT and BPO focuses only on optimizing IT costs, EFaaS™ integrates business.
HCL’s ALT ASM™, which dwells on the concept of Proactive Obsolescence, is creating a paradigm shift in applications outsourcing.
While other IT vendors are motivated to keep growing their ASM engagements, we proactively try to eradicate this. By focusing on a cut down of wastes in an ASM engagement, we work towards achieving the ‘ZERO Incident’ status for many of our customers, allowing CIOs to strategically benefit from their ASM offshoring engagement.
HCL puts its employees first, empowering them to believe in everyday ideas that create immense value for customers, making HCL the world's largest Ideapreneurship™.
Our fixation on “value centricity” is dedicated to delivering more value for clients, putting their interests ahead of ours and delivering value that goes beyond the contract. Our belief in “trust, transparency and flexibility” drives us to step into our customers' business reality, guaranteeing outcomes with great enthusiasm. Our Ideapreneurs are transforming global businesses one relationship at a time.
Technology is constantly changing, often making even the best contracts appear outdated or ill-conceived. That’s why at HCL we focus on developing relationships beyond the contract — not just by optimizing costs or enhancing efficiency but by thinking well into the future on behalf of our customers. Our alternative propositions such as ALT ASM, Enterprise of the Future, Digital Systems Integration, Enterprise Functions as a Service, Innovation Monetization, and zCMO ensure that we deliver “relevant” business value in real-time, despite the changing times.
- HCL won the European Outsourcing Association’s ‘IT Outsourcing Project of the Year Award’ for the successful IT Transformation of a leading multinational pharmaceutical firm
- HCL was declared as the “Customer Experience Leader” in the Outsourcing category by CGT Readers’ Choice Award, 2014
- HCL is recognized as a champion of women’s empowerment principles.
- A collaborative forum of more than 30 CIOs who help HCL align its solutions with local market requirements
- An exceptional platform for HCL clients and industry peers to exchange ideas and best practices
- Recognized through several awards — including the Forrester Groundswell Award in the B2B category — for the trust it fosters between HCL and its customers
- Culture of transparency enables constant innovation among employees who are empowered to lead clients to grow their business in new ways
- Inaugurated a new Global Delivery Center in Oslo, Norway; It functions as an onshore hub to provide transformational IT Infrastructure and Application services to HCL customers
- HCL actively works to address the challenges of the communities and economies in which it operates
- To create around 5,000 jobs in the economies of Europe by 2015
- Employees trained to fit into clients’ work cultures and environments
- Extensive training in cross-cultural awareness through tools such as Globesmart
- Employees trained to build and sustain trusting and transparent business relationships based on mutual advantage
- Approaches are complemented by traditional HR support, idea exchange events, and blog-sharing and discussion forums