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HCL in France

The evolving economic and political environment in France presents companies with a significant opportunity to transform themselves through information technology. Although containing costs and improving efficiency continue to be crucial for keeping up with global peers, forward-looking French companies are undertaking transformational changes designed to put them a step ahead of their competitors. HCL has a strong track record of helping its customers achieve just that kind of transformation.

HCL has been creating value for French companies such as Lafarge SA and Crédit Agricole Corporate & Investment Banking, amongst others. Several principles at the core of HCL have contributed to the success of these engagements:

  • Employees First. Our unique management philosophy, based on trust and transparency, empowers frontline employees to create value for customers every day. This thinking — described in the best-selling book Employees First, Customers Second: Turning Conventional Management Upside Down (Harvard Business Press, 2010) by former CEO Vineet Nayar — has created a distinctive culture of employee-driven innovation. We call it ideapreneurship, and it is yielding excellent business outcomes for both HCL and our customers.

  • A Relationship Beyond the Contract.Technology is constantly changing, often making even the best contracts appear outdated or ill-conceived. That’s why at HCL we focus on developing relationships beyond the contract — not just by optimizing costs or enhancing efficiency but by thinking well into the future on behalf of our customers.  Alt-ASM — our alternative approach to managing applications — and  Enterprise Function as a Service (EFaaS) — our integrated end-to-end proposition for IT and business services across business functions — are just two of several initiatives in this direction.

  • Global Delivery, Local Center of Gravity. “Think global, act local” drives our strategy for serving customers and partners in every region. Through global/local Centers of Excellence, the creation of talent pools in local markets, and the cultivation of an ecosystem of local and global partners for pioneering new propositions and delivery frameworks, HCL provides value to customers well beyond cost optimization.

Since entering the French market, in 2009, HCL has been widely recognized for its commitment to addressing both business and societal issues in France:

  • HCL Europe’s Customer Advisory Council. This group helps HCL align solutions with local market requirements and serves as an exceptional platform for HCL clients and their industry peers to exchange ideas and best practices. The Council has been recognized through several awards – including the Forrester Groundswell Award in the B2B category – for the trust it fosters between HCL and its customers.

  • Commitment to local job creation. HCL actively works to address the challenges of the communities and economies in which it operates. To that end, we have pledged to create as many as 5,000 jobs in the economies of Europe by 2015.  In France, more than 90 percent of our workforce, including top management, is local.

  • Commitment to sustainability and the environment. Going beyond statutory standards for sustainability and environmental protection, we work on innovative ideas that benefit society at large. Through initiatives like our certified green data center in France, HCL strives to conserve energy and reduce our carbon footprint while containing costs.

  • Fostering good management practices. In 2012 and 2013, Vineet Nayar’s book Employees First, Customers Second  garnered two prestigious management book prizes in France: The Olivier Lecerf Award, which recognizes CEOs who have contributed to innovative management through books they have written, and the Foundation Manpower-HEC Prize,which recognizes authors who have contributed to innovative management practices. In 2009, HCL was presented with the International Investor of the Year prize by the Greater Paris Investment Agency for its contribution to the region.

HCL Offices in France

HCL Technologies Ltd
13 - 15 rue Taitbout 75009 Paris, InSitu Centre,
Phone: +33 (0)1 72 71 25 25
Fax: +33(0)1 72 71 25 99
HCL Technologies Ltd
17 avenue Didier Daurat BP 51, 31702 Blagnac Cedex
Phone: +33 (0)1 58 58 00 58
Fax: +33 (0)1 58 58 00 25