Emerging Technologies Shape the Future of Telecom Emerging Technologies Shape the Future of Telecom

Emerging Technologies Shape the Future of Telecom

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Overview

Telecom: The Backbone of Connectivity

Waves of innovation provide opportunities to rebalance strategies.

Traditional service providers are confronted by radical changes to their business environment. Born digital telecom organizations are not restricted by legacy technologies and are disrupting traditional business models.

No matter what, everyone needs an end-to-end solutions framework and a comprehensive approach to increase efficiency, drive cost reductions and foster innovation.

Experience the power of 5G, AI-driven automation and IoT integration, plus elevate your operations, enhance customer experiences and unlock new avenues of growth.

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Telecom: The Backbone of Connectivity

Empowering Your Telecom Enterprise with Innovative Offerings

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Increase the speed of innovation with Lab-as-a-Service (LaaS)

Increase the speed of innovation with Lab-as-a-Service (LaaS)

Carve-out testing of network devices and applications across the enterprise and retail customers.

Expand your financial models with digital finance services

Expand your financial models with digital finance services

Financial services for telecom companies, including device financing, collections, credit risk assessment, document management, e-wallets and more.

Modernize your applications

Modernize your applications

Make your digital transformation a reality through the power of APIs, cloud, analytics, micro-services and DevOps.

Enable cost savings with infrastructure services

Enable cost savings with infrastructure services

Unlock cost savings and efficiencies through cloud transformation and operations, enterprise network services, digital workplace services and datacenter network transformations.

Accelerate development with engineering services

Accelerate development with engineering services

Tap into HCLTech’s decades of know-how for product and platform development, tier 3/4 network maintenance, network transformation and product engineering services. Our diverse technology portfolio, spanning edge, RAN, transport, 4G/5G core, analytics, IoT, cloud and security, makes us a trusted partner to 50+ telecom clients.

Optimize customer services

Optimize customer services

Get the help you need for your approach through our comprehensive solution with a range of services, including customer care, customer experience management, procurement services, order management and billing reconciliation.

Monetize 5G

Monetize 5G

Elevate customer experiences with private 5G-enabled transformation across amusement parks, stadiums, hospitality, universities and casinos.

Reduce uncertainty with a digital twin

Reduce uncertainty with a digital twin

Drive market intelligence, enhance Customer 360 and boost next best action initiatives with a workflow-oriented digital twin approach.

TelecomNEXT Use Cases for TechCo Innovation

New monetization models, not just incremental performance gains, drive business cases for cognitive connectivity and 6G networking.

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AI-native connectivity use cases

AI-native connectivity use cases

  • Agentic AI for real-time network sensing, reasoning and action
  • AI factories for scalable model training, deployment and governance
  • Closed-loop assurance and predictive QoE optimization
  • Cognitive traffic steering and capacity planning
Open and disaggregated RAN use cases

Open and disaggregated RAN use cases

  • Multi-vendor O-RAN interoperability validation
  • GPU-accelerated RAN inference benchmarking
  • vRAN/O-DU/O-CU performance and energy efficiency testing
  • Advanced xApps/rApps validations for SMO platforms
Cloud-native OSS/BSS and programmable platforms use cases

Cloud-native OSS/BSS and programmable platforms use cases

  • API-first OSS/BSS integration and TMF Open API conformance
  • CI/CD pipelines and AI-driven testing for zero-touch releases
  • Dynamic pricing/charging and policy control simulations
  • End-to-end service orchestration (core–edge–RAN–partner ecosystem)
Edge, private 5G and enterprise monetization use cases

Edge, private 5G and enterprise monetization use cases

  • Private 5G deployment blueprints for industrial verticals
  • Network slicing marketplace simulations with SLA enforcement
  • Edge-cloud performance validation for low-latency workloads
  • Digital twin deployments for smart factories, ports, logistics and healthcare
Customer and experience intelligence use cases

Customer and experience intelligence use cases

  • Hyper-personalization and real-time intent prediction
  • AI-powered proactive care and zero-touch support journeys
  • Field-ops automation using GenAI copilots and predictive work orders
  • Churn risk scoring and LTV-driven marketing triggers
Security, compliance and sustainability use cases

Security, compliance and sustainability use cases

  • AI-driven security for 5G SA, cloud and IoT domains
  • Sovereign cloud/sovereign AI validation and audit automation
  • Energy-aware RAN and transport network optimization
  • GreenOps benchmarking for OPEX and ESG objectives
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Case Studies

Telecom Case Studies

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Learn how HCLTech has impacted clients just like you.

Meet Our Ecosystem Partners

AWS
Azure
GCP
Intel
PTC
ServiceNow
Tele2
VMware
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Move Fast. Move Better. Partner with HCLTech.

Take your enterprise to the next level with our industry solutions.

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Move Fast. Move Better. Partner with HCLTech.
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