Skip to main content Skip to main navigation Skip to search Skip to footer

Life Sciences and Healthcare

The life sciences and healthcare industry is heavily reliant on information technology, and is moving toward a transformation that is characterized by simplified operating environments and access to real-time information through multiple channels. Turning such information into actionable insights requires that organizations gain a vantage view of patient history. But, even as technologies to improve these processes gain importance, there is need to cost effectively manage these applications. And with the implementation of the Affordable Care Act, hospitals are looking to rationally minimize their financial expenditure. This would likely initiate the growth of cohesive delivery, risk-based healthcare, and reforms in medical education and medical malpractice.

Why should you consider HCL?

  • Digital System Integration (DSI™): Through its system integration approach to digitalization, HCL enables technology-led business process transformation for its clients. We help clients be “reborn digitally” by transforming their application landscapes to a future ready infrastructure with a single view of data across the enterprise. Know more about Digital System Integration (DSI™).

  • HCL’s ALT ASM™ Framework for the Life Sciences and Healthcare sector. Maintaining your existing IT systems even while investing in new solutions can be quite challenging, requiring well planned processes. Our ALT ASM™ framework – our alternative view on ASM - has been instrumental in substantially reducing customers’ cost of operations by up to 30%, and increasing their productivity. The framework adopts what we call - a “proactive obsolescence” approach - which provides incremental value beyond the traditional ASM contract and unlocks a large amount of working capital from our clients’ ASM spend. This unlocked capital can then be re-invested in newer patient care technologies and the necessary migration from legacy applications. HCL’s ALT ASM is helping organizations achieve their target of maximizing revenues and minimizing spends.

  • Comprehensive industry experience. Seven of the top ten global pharmaceutical companies, six of the top ten health insurers, one of the top three diagnostics conglomerates, one of the largest payer conglomerates in the US, and the top five service providers in the UK (for life and pensions) are just some of the clients who have depended on us for nearly a decade to help develop affordable, value-based technology solutions.

  • A broad footprint. Through our roster of experts, we offer services in the critical areas of member experience management, fraud, waste and abuse management, ICD-10 transformation, drug discovery and development, clinical development, regulatory compliance, drug safety, pharmacovigilance, data analytics, manufacturing and plant automation, and sales and marketing. HCL’s customers also benefit from our regulatory center of excellence, a healthcare competency center (headed by industry experts, including PAHM, HIPAA, PMP, and RAC certified professionals), and delivery teams supported by doctors, PhDs, and scientific researchers.

  • Valuable partnerships. Our Co-Innovation Lab, recently established in Singapore with a large global pharmaceutical firm, develops new technologies supporting global operations.

  • Transformational solutions. For healthcare payers, we offer services and support that help them provide an excellent customer experience, keep pace with a dynamic marketplace, adapt to the healthcare reform agenda, manage payments, and facilitate claims auditing and recovery. For pharmaceutical companies, we provide solutions for managing clinical trial and safety data throughout their ecosystem.

  • Flexibility. In collaboration with other HCL service lines, we provide commercial and technical cloud sourcing models and end-to-end platforms that integrate infrastructure, enterprise applications, and business process outsourcing.

How can HCL help you?

Our services for healthcare payers include: Our services for pharma clients include:

The pharmaceutical, provider and payer pages provides more details about our offerings. Contact us to make a conversation with HCL

Download Zone


DiaaSIndustrialized Clinical Data Standards Management - Transforming Clinical Data into Business Intelligence

TCDTransforming Clinical Development - Risk Based Approach to Site Monitoring


FWAFraud, Waste and Abuse Management Solution



Digital Care Management – Building a Healthier FutureDigital Care Management – Building a Healthier Future

Text Analytics in Healthcare Records & Claims – FWA a case in pointText Analytics in Healthcare Records & Claims – FWA a case in point

ADHDDifferentiated approach for chronic disease management – ADHD a case in point

Case studies    

Emerging CareEmerging Care Management Models in Developing Countries

GartnerEndo Pharmaceuticals Implements Open Innovation Network With HCL and Other R&D Partners

ICDICD Transformation for an Independent Licensee of the BCBS Association



Market Segments Solutions & Frameworks

What Customers Say

“HCL helped turn our vision of a Global Security Operations Center into a reality… HCL’s security controls are among the best that I have seen in any of our business partners... I believe the qualities that led them to success on this project will assist our entities in achieving their own goals.”

- Director, Global Security, a top-three global pharmaceutical company