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Life Sciences and Healthcare

What keeps you up at night?

Is it the pressure to leverage data across channels and stakeholder groups? The imperative to harmonize business processes across life sciences and healthcare segments? The need to comply with regulations while scaling up IT capabilities? Indeed, the healthcare industry is fast moving toward the next phase of transformation, characterized by simplified operating environments and access to real-time information through multiple channels. Getting there will depend on increased innovation and collaboration.

Why should you consider HCL?

  • Comprehensive industry experience. Seven of the top ten global pharmaceutical companies, six of the top ten health insurers, one of the top three diagnostics conglomerates, one of the largest payer conglomerates in the US, and the top five service providers in the UK (for life and pensions) are just some of the clients who have depended on us for nearly a decade to help develop affordable, value-based technology solutions.

  • A broad footprint. Through our roster of experts, we offer services in the critical areas of member experience management, fraud, waste and abuse management, ICD-10 transformation, drug discovery and development, clinical development, regulatory compliance, drug safety, pharmacovigilance, data analytics, manufacturing and plant automation, and sales and marketing. HCL’s customers also benefit from our regulatory center of excellence, a healthcare competency center (headed by industry experts, including PAHM, HIPAA, PMP, and RAC certified professionals), and delivery teams supported by doctors, PhDs, and scientific researchers.

  • Valuable partnerships. Our Co-Innovation Lab, recently established in Singapore with a large global pharmaceutical firm, develops new technologies supporting global operations.

  • Innovative approaches. HCL’s ALT ASM™ proposition – our alternative view on application support and maintenance has been instrumental in substantially reducing customers’ cost of operations - by up to 30% - and increasing their productivity.

  • Transformational solutions. For healthcare payers, we offer services and support that help them provide an excellent customer experience, keep pace with a dynamic marketplace, adapt to the healthcare reform agenda, manage payments, and facilitate claims auditing and recovery. For pharmaceutical companies, we provide solutions for managing clinical trial and safety data throughout their ecosystem.

  • Flexibility.In collaboration with other HCL service lines, we provide commercial and technical cloud sourcing models and end-to-end platforms that integrate infrastructure, enterprise applications, and business process outsourcing.

How can HCL help you?

Our services for healthcare payers include: Our services for pharma clients include:

The pharmaceutical, provider and payer pages provides more details about our offerings. To set up a conversation, click here

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DiaaSIndustrialized Clinical Data Standards Management - Transforming Clinical Data into Business Intelligence

TCDTransforming Clinical Development - Risk Based Approach to Site Monitoring 


FWAFraud, Waste and Abuse Management Solution



MLTVMember Lifetime Value in Health Plans (Factors and Calculation) 

Text Analytics in Healthcare Records & Claims – FWA a case in pointText Analytics in Healthcare Records & Claims – FWA a case in point


ADHDDifferentiated approach for chronic disease management – ADHD a case in point

Case studies    

Emerging CareEmerging Care Management Models in Developing Countries 


GartnerEndo Pharmaceuticals Implements Open Innovation Network With HCL and Other R&D Partners 


ICDICD Transformation for an Independent Licensee of the BCBS Association



Market Segments Solutions & Frameworks

What Customers say

“HCL helped turn our vision of a Global Security Operations Center into a reality… HCL’s security controls are among the best that I have seen in any of our business partners... I believe the qualities that led them to success on this project will assist our entities in achieving their own goals.”

- Director, Global Security, a top-three global pharmaceutical company