"HCL has built a solid reputation of providing industry-leading IT application and infrastructure services. Given their commitment to the transportation and logistics industry, willingness to invest in our success, and unwavering commitment to excellence, HCL was the right choice"
- Senior Vice President and CIO, a leading 3PL company
Logistics
Globally, the logistics sector has been under extreme pressure since mid-2007. At first, it was pummeled by rising fuel costs, followed by the global recession which slashed all types of traffic, including surface, air and ship cargo. The decline in business was felt by all types of firms within this sector, from freight brokers to car and truck manufacturers.
The information age, with the introduction of sophisticated technologies, has made apparent vast transport and logistics efficiencies. As a result, supply chain technology has been one of the fastest growing segments in the information field. The pace of change has been accelerating for transport and logistics organizations after global freight capacities eased over 2008-09. Their customers now want everything faster and more predictable.
HCL Technologies provides the intelligence required to facilitate this across all transport modes - rail, road, maritime, aviation, as well as post and logistics. At HCL, we are committed to help logistics firms solve their real-time business problems.
HCL Logistics Focus
HCL’s experience in providing services to companies in the logistics segment expands across the following:
Transformation Solutions Driven by Experience and Expertise
- Fleet Management
- Freight Management
- Roads and Highways
- RFID for Track & Trace
- Maintenance Repair and Overhaul
- Operational Visibility
- Green Compliance
- Event Correlation
- Crew Management
Continued Investments in Domain Capability
- Micro-Verticalized Sales and Solution Teams
- Investment in Solutions/IPs
- End-Customer Focus in Logistics
Trusted R&D Partnerships
- INFOR
- Oracle Transport
- ESRI
- Shipcom Wireless
- Seven Hills Software
- Red Prairie
Integrated Application and Infrastructure Operations
- ITIL-driven Integrated Operations Management Centre
- Integrated SLAs for multiple tracks
- Co-sourcing model which lowers TCO while customer retains control
HCL Differentiators
- 100,000+ application users supported in 70+countries
- 65000+ tickets handled every month
- 650+ applications supported globally
- 40+ Contract Logistics, 60+ Freight Forwarding, ERP and Custom Brokerage Applications, 25+ TMS and 40+ WMS supported
- More than $500 M+ realized savings