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E.g., 2014-09-22
E.g., 2014-09-22
Sep 23, 2014
Customers expect seamless and personalized interactions across channels. To keep up with customer expectations, organizations need integrated tools that quickly deliver contextual, omnichannel experiences across the engagement lifecycle. However, disparate systems, complex integrations, and organizational restrictions (e.g. lack of skillsets and... More
Sep 23, 2014
Manufacturing organizations are faced with the prospect of large scale retirements as the baby boomer generation starts leaving the workforce. Organizations are staring at the prospect of losing significant institutional knowledge that have sustained them for the last few decades. As companies prepare for a new wave of hiring to offset these... More