Qualification Required:

• Manage corrections and rebills related to disputed invoices, credit notes, and debit notes for customers.
• Ensure all processes and documentation are accurate and fully compliant with internal controls and company policies.

Roles and Responsibilities:

• Review and manage invoice batches prior to posting and disbursement.
• Validate contract billing events in Salesforce (SFDC) and ensure accurate alignment with invoice batches in the ERP system.
• Track, investigate, and resolve pending contractual or billing issues in collaboration with cross-functional teams.
• Monitor and manage tasks daily within the SFDC Case Management System.
• Process manual invoice corrections and issue credit memos as required.

Technical Expertise:

• Excellent time management skills.
• Strong communication abilities.
• Problem-solving mindset.
• Advanced English proficiency (Required).
• Proficiency in Microsoft Excel and Office Suite (Required).
• Experience with Salesforce or other ERP systems (Oracle, Siebel, PeopleSoft, SAP, etc.) (Preferred).
• Background in finance through professional experience or academic studies (Preferred).

Required Skills:

• Proficiency in English (Required).
• Strong analytical and problem-solving skills (Required).
• Strong verbal and written communication skills (Required).
• Flexible and adaptable to change (Required).
• 3–4 years of experience in Cash Application, Collections, Payables, or Billing (Required).
• Ability to work across multiple accounting systems (Required).
• Knowledge of the Order-to-Cash (OTC) process (Preferred).
• Experience reviewing contract terms and customer quotes (Preferred).
• Comfortable adopting and using new technologies (Preferred).