Vineet Nayar is the Vice Chairman & Joint Managing Director of HCL Technologies Ltd. (HCLT), a $4.4 billion global information technology services company and author of the highly acclaimed management book “Employees First, Customers Second: Turning Conventional Management Upside Down” (Harvard Business Press, June 2010). He is also an acknowledged management visionary and a radical thinker who architected the company’s "Employees First, Customers Second‟ (EFCS) strategy, which transformed HCL’s business, through its inverted organizational structure which has helped create transparency and accountability within the organization and encourage a value-driven culture since its conception in 2005.
In 2005, Vineet became President of HCL Technologies and during the next five years he led a remarkable turnaround of the company, which saw its revenues and employee base triple. Today HCL employs over 85,000 people across the globe and continues to expand in size and scale under Vineet’s leadership, which has only strengthened through his appointment in 2007 as the company’s CEO and most recently its Vice Chairman in November 2010. During this time, HCLT joined companies like Apple and Google, as one of only eight technology companies in the world with revenues above $2.5 billion, achieving a compound annual growth rate (CAGR) of more than twenty five percent.
Under Vineet’s leadership, HCLT has been named “Best Employer” in India and Asia by Hewitt Associates, one of “Britain‟s Top Employers” by the CRF Institute, as well as receiving a “Workforce Management Optimas Award for HR Innovation” in the U.S. In addition to these, Vineet himself has emerged as a global thought leader and has been lauded by governments, business publications and influencers worldwide for his visionary strategy, his ability to create an entrepreneurial culture, and his warm-hearted, straight-talking approach; with his book “Employees First, Customers Second” receiving rich praise from influencers like the late C.K. Prahalad, Tom Peters, Gary Hamel, Ram Charan and Victor Fung. These accolades have led BusinessWeek to name HCLT as “one of the world‟s most influential companies” while Fortune recognized HCL as “the world‟s most modern management,” praise that has led HCL’s innovative management practices to be presented as case studies at both the Harvard and London Business Schools.