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Latest Blogs by James Riley

About 10 years ago I was contemplating ‘getting off the road’. You know, actually being home every night, not spending countless hours of my life on planes, trains, and automobiles. I was lucky enough to receive a very attractive offer from a major financial institution, an offer that meant I could increase my remuneration and be home for dinner each night.

It probably...

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Me Too

I didn’t really know what I wanted to do when I left university with a management degree. My heart said get a teaching qualification and a year later become a sports teacher. My bank balance said get a paying job sooner rather than later. More by luck than by judgment, the first job I applied for was a graduate position in a small IT Consultancy specializing in...

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Transforming BPO

Maybe It’s Just Me

When did you last need to read the instruction manual to use an app you just downloaded from the App Store? I have never needed to do this, and any app I have downloaded that isn’t suitably intuitive has quickly been replaced by another that is.


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No Instruction Manual Required

My Simple Life

You’ve all been here. Another day in the life of a busy professional, wrapping up meetings on one side of the country and heading to the airport for your journey back home on the other side. I recently had to be in San Francisco for business. I saw and accepted the meeting invitation on my mobile phone as soon as it was sent,...

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A Real-Time Platform for Business

There are powerful forces exerting pressure on CIOs and IT departments today.  Companies compete in markets where structural constraints (cost of entry, geography, etc.) are greatly diminished.  Success is dependent upon an ability to continually differentiate their products and service offerings against increasingly agile global...

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The Year of the Real-Time Enterprise: IT Finally Makes the Shift from Business Enabler to Differentiator
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