Navigate the Ever-changing World of Retail 4.0
Increased automation. Experience-based retail. Data-driven decisions.
You need a retail solutions partner who will guide you through the emerging digital technology landscape and help maximize your return on investment in the right technologies for.
Our retail experts will ensure you are providing the hyper-personalized experiences your customers expect from you, avoiding investments in technologies that will become obsolete before delivering results and focusing on building relatable, ethical brands that will take you into the future.Talk to a retail expert
Unlock Solutions for the Retail Industry
HCLTech’s solutions for the retail industry are driven by an advanced data strategy and industry-leading AI, ML and IoT capabilities.
Create the store of tomorrow
Seamlessly engage and personalize your customer’s experience across multiple touchpoints. Harness AI and analytics to enhance the in-store customer experience and empower your store associates.
Next-gen, technology-driven, end-to-end digital solutions can enhance customer experiences, optimize operations and unlock growth. From user-friendly interfaces to personalized recommendations and real-time tracking, we have the tools to elevate your online presence and drive your success.
Optimize inventory with AI
Use AI to enable efficient replenishment to optimize inventory levels across omnichannel nodes. Deliver comprehensive assortment management through end-to-end integration, from purchase to replenishment, using advanced data analytics.
Tap into data-driven procurement
Experience the power of data-driven sourcing and procurement solutions, including prescriptive risk sensing, improved category saving and AI-driven P2P models. Improve source-to-pay processes by harnessing the power of a comprehensive analysis of data across suppliers, commodities and more.
Improve supply chain visibility
Navigate the complexities of the omnichannel retail supply chain, from sourcing to last-mile delivery, using advanced AI/ML and data insights. Improve resilience and visibility to help your supply chain effectively manage disruptions.
HCLTech is more than an organization where we’ve asked to have work performed at a cost. We want them involved in our decision-making process to highlight where we can be better as a company.
Derek ShawFormer Senior Director - IT Operations with Land O’ Lakes, Inc.
We are accelerating progress for hundreds of leading enterprises across the globe, vested in solving day-to-day and complex challenges with pragmatism and resilience.
Sam WagarFormer CIO, Price Chopper
Why HCLTech Should Be Part
of Your Retail 4.0 Journey
Emerging and disruptive technologies —along with changing customer expectations —are driving rapid change in the retail industry, making it difficult for retailers to keep up on their own.
Based on decades of experience, HCLTech can partner with you to provide innovative retail solutions that address the challenges of supply chain management, customer experience delivery and data-driven decision-making.
Our expertise in mobility solutions, end-to-end retail management systems and tailored digital solutions for retail will result in delighted customers for both your in-store and online shoppers.
Grocery and merchandise chains are our clients
Years experience in retail and CPG
Success Stories Highlighting Our Impact on Our Retail Clients
Large US beauty retailer transforms CX with a flexible omnichannel platform
Modern omnichannel integrates both physical and digital touchpoints to create a delightful customer experience.
Managing end-to-end digital development for leading supermarket
Omnichannel platform solution enables a future-ready grocery store transformation.
Major US restaurant chain serves up improvements to their customer experience
HCLTech helps client avoid business disruption while implementing operational agility across their national chain.
US based leading office supplies retailer builds a seamless order management process resulting into 58% improvement in Quote-to-order conversion
HCLTech helped them to seamlessly integrate disparate business operations, fortify order processes and eliminate revenue leakages due to issues related to cancellations, delivery failures and delays in order processing.
Global sports apparel company achieves 100% improvement across service areas
Optimized operations help a global sporting goods manufacturer reduce IT waste and improve their customer experience.
HCLTech’s Digital Core
As we have since our beginnings in the 1970s as a plucky tech start-up, we understand that great outcomes begin with a strong foundation of curiosity, knowledge and ingenuity.
Our digital core is built upon the fundamentals of a strong consultative approach, an eye on business outcomes and a drive to supercharge progress for our clients in everything we do.
Powering the future of intelligent insights and data-driven decision-making, our digital and analytics team will help you unlock the full potential of your data, propelling your business forward to a successful future.Learn more
Connecting people, processes, things and data, our ‘Define, Build and Run’ offerings and IoT solutions cater to the unique needs of your organization, no matter where you are on your IoT adoption journey.Learn more
Elevate the user experience you're delivering, boost uptime and eliminate tech debt with HCLTech’s application services. See around the corner to achieve enterprise-level operational resilience.Learn more
DRYiCE focuses on leveraging AI and cloud to build products for transforming and simplifying your IT and business operations.Learn more
Our infrastructure management services carry some of the most impressive credentials in the IT vendor landscape. We have not only executed complex global IT transformation exercises but also run efficient IT services for over 300 of the world’s leading companies.Learn more
We combine the technological depth and solution-driven approach required to consistently deliver the results you need in today's competitive landscape. From product blueprinting to support, and from software/hardware to mechanical, we work with over half of the top 100 R&D engineering companies around the world.Learn more
HCLTech Digital Process Operations (DPO) digital services and solutions is reimagining the role of technology, from being a driver of marginal efficiency to enabling digital innovation and fueling business performance.Learn more
Explore Our Latest Insights into the Retail Landscape
Delight in every byte: Crafting data-powered customer experiences
Modern enterprises have access to enormous volumes of customer data, but are they using that data to make the right decisions that will delight customers and keep them coming back for more?
Key elements of sustainability for retail and CPG
Leaders in retail and CPG talk with HCLTech about how technology should drive disruption in your value chain.
Strategic sourcing transforming supply chain management
HCLTech speaks with procurement leaders for retail and hospitality companies about the trending challenges in global sourcing and supply chain disruptions.