Temperature-sensitive goods delivered faster with higher reliability
Overview
A leading provider of temperature-controlled logistics and warehousing solutions, with facilities spanning North America, Europe and Asia-Pacific, partnered with us to modernize its warehouse management system (WMS). The objective was to replace legacy technology with a robust, future-ready platform to support digitalization, operational efficiency and sustained business growth.
The Challenge
The client’s legacy system could no longer support the company’s evolving business needs or ambitious digitalization targets. With globally dispersed warehouses and logistics facilities, the legacy system created operational bottlenecks and limited the company’s ability to scale, innovate and deliver superior service to their customers.
The Solution
To ensure a seamless transition and future-ready operations, we executed a structured migration to the Boomi platform which:
- Facilitated the migration from the existing B2B EDI (Electronic Data Interchange) system to Boomi, emphasizing customer retention, reusability and industry best practices
- Migrated 26 trading partners, covering 128 transaction types, to streamline and simplify partner communications
- Built and processed over 200 EDI interfaces, enabling efficient data integration and interchange across systems
- Implemented a six-phased migration approach to minimize disruption and address each aspect of the transformation
- Deployed template-based transaction processes for scalability and reusability
- Introduced upgraded automation tools to accelerate delivery and enhance operational agility
The Impact
The transformation delivered multi-dimensional benefits for the client’s global operations:
- Increased reusability by approximately 30%, driving cost savings and greater business agility
- Improved customer satisfaction by 20% through enhanced user experience and streamlined functionality
- Boosted accuracy by 5%, reducing errors and strengthening performance reliability
Beyond the Numbers
By digitizing their cold chain operations, the client gained a resilient, scalable foundation for future growth. The new platform empowered teams to collaborate more effectively, accelerated digital transformation initiatives and enabled the company to deliver consistent, high-quality service to customers worldwide.
This modernization improved operational efficiency and reinforced the client’s position as a leader in temperature-controlled logistics.
Celebrating Success
Our collaboration with this logistics leader highlights the transformative impact of digital supply chain modernization. The Cloud Evolution report notes that 87% of enterprises are seeking to modernize and migrate many more workloads to the cloud as part of their transformation initiatives. This success reinforces how modern platforms and cloud-native strategies empower logistics enterprises to streamline operations, scale effectively and deliver exceptional customer experiences in an increasingly connected world.
