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Dynamics crm functional sr. product spec
職務内容
Dynamics crm functional sr. product spec
職務概要
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勤務地: Copenhagen
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プロジェクトロール: Dynamics crm functional sr. product spec
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スキル: CRM / D365 CE OOTB Configuration
- 二次的なスキル:
- AX / D365 Integration Architect
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募集人数: 1
職務内容:
About HCLTech
HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.
Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.
To learn more about how we can supercharge progress for you, visit www.hcltech.com
Dynamics CRM Functional Senior Product Specialist
Job Summary
The Senior Product Specialist in CRM / D365 CE OOTB,Configuration plays a crucial role in configuring and optimizing CRM systems and D365 CE OutoftheBox solutions to meet business requirements. The primary responsibilities include customization, implementation, and maintenance of CRM / D365 CE solutions.
- Key Responsibilities
1. Configure and customize crm systems and d365 ce outofthebox functionality to align with business needs.
2. Collaborate with stakeholders to understand requirements and design solutions that enhance user experience and business processes.
3. Implement and maintain crm processes, workflows, and entities to optimize system performance.
4. Conduct system testing, troubleshooting, and provide user support and training as needed.
5. Stay updated with the latest crm / d365 ce features and functionalities to recommend continuous improvements.
6. Work closely with cross functional teams to ensure seamless integration of crm systems with existing applications.
7. Document configurations, processes, and best practices for knowledge sharing and future reference.
Skill Requirements
1. Proficiency in configuring and customizing crm systems and d365 ce outofthebox solutions.
2. Strong knowledge of crm / d365 ce functionalities, including processes, workflows, entities, and integrations.
3. Experience in conducting system testing, troubleshooting, and providing user support and training.
4. Good understanding of crm best practices and industry standards.
5. Excellent communication and interpersonal skills for effective collaboration with stakeholders.
6. Analytical mindset with problem-solving abilities to design optimal crm solutions.
7. Ability to adapt to fast paced environments and prioritize tasks effectively.
Certifications: Relevant certifications in CRM / D365 CE OOTB or Microsoft Dynamics CRM are a plus.
志望動機:
HCLテクノロジーズ(HCLTech)では、革新的で興味深い仕事に携わるチャンスと併せてさまざまな学習機会も提供し、社員のキャリアアップを促進することをお約束します。テクノロジー業界で長年経験を積んだトップリーダーであるお客様やチームと関わることができるため、テクノロジー分野でのキャリアを迅速かつ着実に築くことができます。HCLTechは、社員とその周囲の人々の生活をより豊かにし、社員が個人としてもプロフェッショナルとしても、より大きな安定、目的、成長を見出せるように、リーダーシップ、柔軟性、社員に優しいワークカルチャーを提供します。
既存のやり方にとらわれず、異なるアプローチを試すことを奨励し、探索する自由を与え、成長の機会と実験の場を提供します。また、集中的なトレーニングやOTC(実務を通じてのコーチング)の機会も提供します。HCLTechの社員は、熱意をもち、強い決意のもとで、さらに上を目指し努力することに誇りをもっています。その社員全員の意識が、会社としての大きな力になっています。次のような福利厚生や特典を提供しています。
- グローバルキャリア/グローバルモビリティ
- ワークライフバランスに配慮した柔軟な就労環境(リモートワークなど)
- 自分のやり方で職務を遂行する機会、スキルアップの機会、刺激的なプロジェクトに参加する機会
- HCLTechが目指しているのは、総合的なウェルビーングです。HCLTechには、CSRカウンシル、ダイバーシティ・カウンシル、Sparks – Engagement Championなどさまざまな活動組織があります。プロフェッショナルとしての腕を磨くだけでなく、自分が熱意をもって取り組みたい分野で、志を同じくする同僚たちとともに、会社や社会全体に大きな影響をもたらすことができます。