Roles and Responsibilities

• To architect, design and develop solution for product / project and sustenance delivery
• To ensure process improvement and compliance and participate in technical design discussion and to review technical documents and to provide support on issues
• To provide support for critical business and technical issues/solutions in the project.
• To co-ordinate between customer and HCL team to resolve new/open issues for timely and successful closure
• To gather customer requirements and create project plans and keep track of schedule for on time delivery as per the defined quality standards
• Raising risks, technical issues and escalation to senior management and customer
• To document new learning’s and processes and internally sharing those with the team members for their development.
• To generate value Ideas, arranging sessions like KT, trainings etc. for enhancing customer satisfaction.
• To report team progress and status to HCL leads
• Present proposals alongside Sales and support pre sales activities

Required Technical and Professional Expertise

• Experience in software development in mainframe languages (COBOL, CICS, DB2, and VSAM)
• Excellent knowledge of FIS (Systematics) software and functional knowledge of distributed application design and architecture
• Possesses technical knowledge based on experience and highly skilled in (COBOL, CICS, DB2, and VSAM)
• Experience in recent industry trends, software development methodologies (both Waterfall and Agile) and several distributed technology stacks.
• Experience to train and develop team so as to ensure that there is an adequate supply of trained manpower in the said technology and delivery risks are mitigated.
• Experience ensuring best practices are followed by enforcing coding standards and best practices
• Conveying requirements to technical developers & ensuring that a process is in place to verify build and deploy process