Overview
In today’s hybrid-first world, enterprises increasingly rely on virtual and hybrid events to engage employees, customers, and partners across geographies. Whether it’s a leadership town hall, product launch, training session, or customer summit, organizations need scalable, interactive, and professionally managed event experiences that reflect their brand and deliver measurable impact.
However, executing seamless events at scale comes with challenges. From platform setup and content production to attendee engagement and post-event analytics, enterprises often lack the inhouse expertise and tools to manage the event lifecycle. Fragmented tools, inconsistent user experiences, and limited insights can reduce the effectiveness of even the most well intentioned events.
Solution
HCLTech’s Events and Webcast offering is a comprehensive, end-to-end solution for planning, executing, and analyzing virtual, hybrid, and in-person events. Designed to deliver high-impact experiences, the module combines expert services, robust technology platforms, and AI-powered insights to ensure every event is engaging, secure, and outcome-driven.
This offering is delivered as Events as a Service (EaaS), a fully managed, scalable model that provides enterprises with a single partner to handle the entire event lifecycle. From pre-event planning and platform setup to live execution and post-event reporting, HCLTech ensures consistency, quality, and measurable outcomes across every engagement.
Core Capabilities Offered:
Event Consultation and Planning
Strategic guidance on event formats, audience engagement, and platform selection.
Platform Setup and Customization
Tailored configuration of event platforms to align with branding and functional needs.
Promotion and Registration
Marketing support, attendee registration, and calendar integration.
Live Event Management
Technical moderation, real-time support, and interactive features like polls, Q&A, and breakout rooms.
Content Production and Broadcasting
Professional-grade video production, streaming, and content delivery.
Post-Event Analytics
Detailed reporting on attendance, engagement, feedback, and follow-up actions.
Services
HCLTech provides a full spectrum of services to support enterprise-grade event delivery:
ConsultCollab
- Event strategy and experience design
- Platform selection and integration
- Audience segmentation and engagement planning
TransformCollab
- Custom platform configuration and branding
- Integration with collaboration and CRM tools
- Content design and production
ManageCollab
- Live event moderation and technical support
- 24/7 monitoring and issue resolution
- SLA/XLA-driven service delivery
ExtendCollab
- Post-event analytics and reporting
- Integration with marketing automation and feedback tools
- AI-powered insights for continuous improvement
Partner Ecosystem
HCLTech’s Events and Webcast module ensures seamless, scalable, and high-impact event delivery through deep expertise and end-to-end integration—powered by trusted partners like
