What’s New. What’s Next. What’s Making an Impact.
How to compose your operating model to maximize value delivery
The Blueprint to AI-led Operating Model
Your Partner in the Shift from Running the Business to Letting It Run Itself
We help enterprises move beyond digital transformation towards building the foundations of an autonomous enterprise, where technology, data and people work in concert to enable resilience and continuous innovation.
AI is the biggest force in this shift, yet its full potential is realized only when organizations look beyond the technology itself and address the deeper changes in how they operate and collaborate with AI and each other. We bridge this gap by embedding AI at the core of the business while simultaneously transforming structures, processes and culture to elevate experiences across the organization, enabling firms to automate intelligently, adapt rapidly and operate with greater autonomy.
Fueling Continuous Transformation with Outcome-Led Consulting
We partner with organizations to lead with the question “Why not AI?”, embedding intelligence not just into systems, but into the very fabric of how businesses operate, make decisions and serve their stakeholders.
We focus on advancing AI as a technology and transforming the organization around it. With deep domain expertise and an integrated approach, we align technology with business objectives to streamline value delivery, build intelligent platforms, reimagine ways of working and embed agility. We ensure AI investments drive measurable outcomes by accelerating innovation, enhancing experiences and creating lasting business value.
Culture Built for AI
Drive mindset, behavior and capability shifts to embed AI across the enterprise
Operating Models Rewired
Build agile-ready, AI-native operations that power autonomy at scale
Design Total Experience
Deliver unified and intuitive experiences to all stakeholders across the value chains
Outcomes Over Optics
Link technology investments to real business impact, more than just experimentation
Augmenting Human Potential
Enable people to lead with creativity and impact while AI takes care of the routine
Business-Aligned and Innovation-Led Transformation
Combining cross-domain expertise with service excellence, we enable organizations to move faster, operate smarter and reimagine human experiences in a world where adaptability drives success.
Aligning IT with enterprise strategy, we navigate technology complexity and build transformation roadmaps tailored to specific industries and functions. Our strategic guidance spans investment prioritization, sequencing transformation efforts, digital maturity assessment and balancing innovation with risk to maximize long-term value.
Enabling firms to organize around end-to-end value streams to uncover inefficiencies, anticipate demand and unlock automation opportunities. By combining AI and design thinking, we prototype, test and scale innovative solutions that optimize workflows and create new revenue streams.
Design and implement intelligent, integrated and adaptable platforms by combining CRM, marketing automation, omnichannel commerce, analytics and AI. This empowers seamless and personalized interactions by enabling faster feedback loops for continuous experience refinement.
We help organizations adopt agile, product-centric and DevOps-enabled ways of working by breaking down silos, accelerating delivery and driving faster time-to-value, while also redefining roles, governance structures, funding mechanisms and performance metrics to support continuous innovation.
Coaching that combines practical guidance with strategic support to ensure scaling of agile capabilities and embedding a culture of adaptability, continuous learning and value delivery, empowering teams to respond faster, deliver better and stay competitive.
Success Stories
Smart Strategies, Even Smarter Results
Footwear brand adapt faster with smarter change management support
Creating a new transformation office for a global footwear manufacturer
Telecom subscribers benefit from faster, frictionless support journeys
Delivering award-winning customer service experience for a fortune-100 telecom services provider
Increasing traffic by 40% for a hard disk manufacturer
HCLTech leveraged Adobe to deliver stellar growth in website traffic by enabling collaboration
Driving transformation for a leading healthcare IT system
From legacy systems to agile solutions, achieving 40% productivity savings
Thoughts and News
The autonomous enterprise: How AI is rewiring the fabric of our applications
From top to bottom, AI is reshaping the application stack in ways that challenge everything we once considered standard.
Why HCLTech is taking Product-Aligned Operating Model seriously
A big concern for many CIOs is becoming dependent on specific tools or vendors. HCLTech’s platforms—Fenix and AI Force—are designed to avoid this trap.
How to compose your operating model to maximize value delivery
Traditional business models with siloed functions struggle to keep pace with changing markets and customer needs due to slow response and fragmented technology.
HCLTech achieves Scaled Agile Gold SPCT Partner status
SAFe® recognizes HCLTech’s ability to implement Agile methodologies for enterprise digital transformation and train Scaled Agile Practice Consultants
Building connected journeys that drive business growth with Total Experience
Unifying technology and human touch to revolutionize the shopping experience
Awards and Recognitions
Frequently Asked Questions about Enterprise Transformation Advisory
We take a holistic approach that builds agile, AI-enabled operating models and product-aligned ways of working. Our consultants partner with client leadership to align initiatives with business goals. This collaborative style accelerates change, delivering unified experiences and guiding organizations toward becoming an autonomous enterprise.
Yes. We deliver experience-led transformation through Total Experience, connecting customers, employees and partners across all touchpoints. Using insights and continuous feedback, we design seamless interactions that drive loyalty and measurable outcomes, helping organizations build the connected, intelligent experiences that define an autonomous enterprise.
Our services align business goals with technology strategies to deliver meaningful outcomes. We provide strategy, expertise and change management support to enable agile, AI-enabled ways of working. This ensures seamless experiences across touchpoints and measurable results, guiding organizations toward the vision of an autonomous enterprise.
Enterprise advisory adds value by aligning business and technology goals, improving agility and enhancing stakeholder experiences. At HCLTech, we combine expertise, AI-driven insights and proven frameworks to accelerate outcomes, uncover opportunities and enable adaptive, future-ready operations.
Our strength lies in deep industry expertise, integrated approaches and outcome-driven delivery. By blending decades of experience with innovative frameworks and AI-driven insights, we provide tailored, future-ready solutions. Our focus on Total Experience and adaptive models makes us a trusted partner for the autonomous enterprise journey.
Enterprise advisory gives organizations clarity and confidence. At HCLTech, we streamline processes, optimize operations and design AI-driven, agile models. By aligning technology with business goals, we enable faster growth, reduced risk and seamless stakeholder experiences, creating the foundation for an adaptive, autonomous enterprise.
We embed agile practices, continuous learning and change management into every engagement. Using proven approaches such as the Spotify agile model, SAFe 6.0 and Scrum, our frameworks enable rapid iteration, collaboration and adaptability. By integrating AI-driven insights and Total Experience strategies, we help clients respond faster to change, improve efficiency and evolve toward self-optimizing operations, driving sustainable growth.
We focus on strategy, process optimization, experience design and agile operating models, alongside change management and continuous learning. By addressing these areas, we help organizations build smarter, AI-enabled and self-managing operations that improve efficiency, elevate experiences and advance the journey toward an autonomous enterprise.
Yes. We tailor services to each client’s business goals and technology landscape. Combining expertise, AI-enabled insights and collaboration, we ensure alignment, smoother operations, connected experiences and measurable results, delivering immediate value and long-term progress on the path to an autonomous enterprise.
We help businesses work smarter by breaking down silos, optimizing workflows and embedding intelligent automation. By streamlining value streams and integrating platforms, we create cohesive, adaptive operations that reduce friction, enable processes to self-optimize and deliver connected experiences across every stakeholder touchpoint.
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