Transforming group insurance quoting with AI, data and workflow automation to boost speed, accuracy and efficiency—reducing delays, improving customer experience and increasing closing rates.

Cybercriminals are targeting contact centers for sensitive data. This blog discusses rising fraud threats and offers actionable insights to secure operations and maintain consumer trust.

GenAI is revolutionizing healthcare by enhancing patient outcomes and streamlining operations, but organizations must address ethical, legal and regulatory challenges for successful implementation.

Agentic AI optimizes legacy cloud environments, automating maintenance and modernizing apps. HCLTech’s Google Cloud solutions cut infrastructure costs by 40% with intelligent agents and automation.

Unlock the value of dark data with HCLTech VisualizeNXT. Discover insights, reduce risks, cut costs and enhance compliance with effective dark data assessment and remediation strategies.

AI and GenAI are transforming industries but pose regulatory and risk management challenges. This article explores AI governance to ensure ethical use of AI technologies.

The IBM Mainframe remains at the center of business today. Despite their importance to modern business, mainframes have struggled with talent acquisition and nurturing for years.

AI is transforming shopping from a transactional experience to a personalized journey, one smart interaction at a time

By systematically evaluating LLMs through functional, responsible AI and performance testing, organizations can identify and address potential biases, inaccuracies and security vulnerabilities.

Investing in AI technologies, such as LLMs, machine learning (ML) algorithms and predictive analytics, can significantly enhance the performance of self-service systems.

With rapidly evolving capabilities in (GenAI), advanced analytics, automation, machine learning, IoT, blockchain and more, the digitally transformed supply chain is poised to become the norm.

As cybersecurity threats continue to evolve, organizations are increasingly adopting advanced technologies to enhance the effectiveness and agility of their Security Operation Centers (SOCs).