Qualification Required:

• Responsible for the end-to-end process of entering and validating sales orders across client systems. 
• This role ensures data accuracy, compliance with regulatory requirements (e.g. ATF) and smooth coordination with Sales, Finance and Operations. 
• The coordinator plays a key role in maintaining order turnaround timelines, resolving discrepancies and supporting a wide range of administrative and order processing tasks in a dynamic environment.

Roles and Responsibilities:

• Enter and validate sales orders submitted by sales in customer's CRM and ERP systems.
• Maintain data integrity and compliance, including ATF regulations, for all orders.
• Ensure accurate and timely processing of orders (within 48-hour SLA).
• Communicate and coordinate with Sales, Operations, and Finance to resolve issues.
• Provide end-to-end support for Distributors and internal teams.
• Manage order queues and reporting tasks.
• Escalate issues to the Team Manager as needed.
• Offer backup support during team member absences.
• Contribute to special projects, process improvements, and administrative duties.

Technical Expertise:

• Strong attention to detail and accuracy (Required)
• Excellent time management (Required)
• Strong communication and interpersonal skills (Required)
• Ability to work cross-functionally and resolve order-related issues (Required)
• Adaptability to changing processes and product offerings (Required)
• Positive, proactive, and team-oriented attitude (Required)

Required Skills:

• High School Diploma or equivalent (Required)
• 2+ years of experience in order entry, data entry, or related administrative roles (Required)
• Experience with Salesforce CRM or similar platforms (Preferred)
• Project management experience (Preferred)