Main Skills:

• 5–10 years of hands-on experience in Teamcenter support and administration.
• Strong knowledge of Teamcenter modules, including BOM, CAD integration, and Active Workspace.
• Experience with ITK, SOA, and basic scripting or customization.
• Proven ability to analyze and troubleshoot system issues independently.
• Business-level proficiency in Japanese (JLPT N3+) and English (TOEIC 800+)
• Strong documentation and user support skills.

Details:

• Respond to user inquiries and support requests through email, phone, and ticketing systems.
• Troubleshoot and resolve issues related to BOM management, CAD data exchange, and general Teamcenter operations.
• Configure and manage Active Workspace, Teamcenter’s web-based user interface.
• Work with ITK (Integration Toolkit) and SOA (Service-Oriented Architecture) for system customization and integration.
• Monitor system performance and identify opportunities for improvement.
• Participate in the rollout and deployment of new Teamcenter features and upgrades.
• Contribute to documentation including knowledge base articles, FAQs, and user guides.
• Assist in managing Teamcenter licenses and user access.
• Support integration of Teamcenter with external enterprise systems.