HCL Technologies Annual Report 2022-23

This business segment delivers modernized software products tailored to the specific technological and industry requirements of our global clients.

235+ of Global 500

  • Digital Transformation
  • Data and Insights
  • AI and Intelligent Automation
  • Enterprise Security

HCLSoftware is dedicated to establishing a unique and prominent position as a leader in software products. We recognize that there are four crucial factors for achieving this success:









To this end, we have revitalized our approach to innovation by establishing a central innovation engine that addresses product innovation requirements across all portfolios. We strongly value partnerships and actively invest in advancing our go-to-market strategy. Our people are the backbone of our organization, and we prioritize their continuous growth and development through learning and development programs to stay at the forefront of technological advancements. Lastly, our customers are of utmost importance to us, and we have implemented initiatives to actively listen to their feedback and work toward their business success.

By adhering to this approach and upholding our core business values, we are confident that HCLSoftware will soon achieve a distinct leadership position in the software product landscape.


Addressable market


Revenue growth (Gross revenue in FY23 budget rates)


Software products


Net new customers added


Product releases (major+minor)


Analyst recognitions

Analyst Recognitions

  • HCLSoftware won the Customer’s Choice award in Gartner Peer Insights ‘Voice of the Customer’: Application Security Testing
  • HCLSoftware Experience rated as No. 1 in B2E Experience in Gartner Critical Capabilities for Digital Experience Platforms
  • HCLSoftware rated as a Strong Performer in Forrester Wave: Enterprise Marketing Suites
  • HCLSoftware won the Customer’s Choice award in Gartner Peer Insights ‘Voice of the Customer’: Multichannel Marketing Hubs
  • HCLSoftware rated as a Strong Performer in Forrester Wave: Value Stream Management Solutions
  • HCLSoftware is a Leader in the IDC MarketScape: Worldwide UEM Software for Ruggedized/Internet of Things Device Deployments, Vendor Assessment, 2022 Document #US48325322

Cloud Strategy

HCLSoftware is guided on the basic principle of offering customer the choice of deployment to move to industry-oriented cloud.

Business Cloud

  • We provide industry-leading solutions that are designed to support the entire life-cycle from applications to endpoints.
  • 8M+ apps on low code platform

Hybrid Data Cloud

  • Customers demand a data platform that is dependable, adaptable and simple to use. We deliver on that promise with our analytics database and cloud data platform.

Unified AppDev Cloud

  • From secure collaboration and automating core processes to creating omni-channel and contextual experiences, our solutions help companies transform digitally.

Intelligent Automation Cloud

  • Transforming and simplifying IT and business operations by leveraging AI and cloud.

Market Focus and Impact

Digital Transformation

  • Up to nine times faster and 16 times cheaper than other solutions
  • A marketing message touches a third of the earth’s population daily

Enterprise Security

  • 100M+ endpoints managed and security daily

Data and Analytics

  • We deliver an analytics database and cloud data platform that is dependable, adaptable and simple to use.

Business Impact

  • 2M+ monthly conversational Al interactions
  • 1M+ server on AlOps

Client Perspectives


HCLSoftware and GBM took time to really understand our fast-moving business and knew the best way to help us achieve our digital transformation goals with HCL DX.”

AI-Futtaim Group


There’s been a 3X boost in offer response rates thanks to enhanced targeting based on the customer behavior models we use. It only took us six months to get a return on our investment with Unica Interact.”

Ali Kazerani Senior Manager, Marketing Strategy, Bank of Montreal


We had multiple workflows and management routines to run Vector on-premises. We had been a bit concerned about how long it would take to get them up and running on the Avalanche platform, but they pretty much worked right out of the box. The migration was completely invisible to our end users, and that was exactly what we hoped.”

Andrew White
Executive Vice President of Solution Engineering, PredictX


Leveraging HCLSoftware, we are accelerating our journey in order to innovate our digital landscape and our business processes.”

Silvia Gabrielli
Chief Data & Innovation Officer, Ferrari