Total Experience Services: Redefine and elevate experiences | HCLTech
Overview

Shape the Future of Total Experience

Embark on a futuristic journey with HCLTech’s revolutionary Total Experience Services. We empower our clients' businesses to ascend to new heights through our personalized and data-driven solutions.

With HCLTech, you can unlock value at scale and redefine customer engagement in the digital era. Our comprehensive approach ensures a superior, holistic experience for everyone, whether it's your customers throughout their buying journey, employees in all their organizational activities, users interacting with your products and services, or the seamless, consistent experience across various devices and channels.

Join us in shaping the future of experience, one interaction at a time.

 

Overview
Capabilities

Redefine Experiences with Innovation

At HCLTech, we are enabling enterprises to step into the realm of limitless possibilities of futuristic customer engagement in the digital economy.

Take your business to the pinnacle of success and reshape experiences by leveraging the best of intelligent processes and next-generation technologies.

Delivering Experience at Scale

Delivering total experience at scale

Unleash boundless experiences with our data-driven integrated platform. Our business-aligned approach goes beyond customer interactions, creating a seamless ecosystem of experiences that drive growth and innovation

Reinventing Commerce to Sell Everywhere

Reinventing commerce to sell everywhere

Revolutionize your experience in the marketplace with low-code SaaS platforms built through a composable commerce approach for improved cost efficiency

Building Channels of the Future

Building channels of the future

Leverage UI design as a code, cognitive apps, AR/VR, metaverse-driven applications and emerging channels and devices to construct innovative experiences

Decentralizing while Building Trust

Decentralizing while building trust

Decentralize exceptional experiences with a trusted platform that combines the power of tokenization, digital wallets, Web3 app development and blockchain interoperability

Making Content Intelligent

Making content intelligent

Harness the joint forces of generative AI, cognitive platforms and cloud-native PaaS to create engaging content suited for future-facing experiences

Services

Unleash Total Experience that Transcend the Ordinary

Create unforgettable total experiences with our unmatched technical expertise and cross-domain experience. Dictate the future of immersive consumer experience with our innovative services that captivate consumers in real time with insights, smart content, and integrated platforms.

Marketing and experience platforms

Take your experience and marketing strategies a notch higher with market insights, robust content supply chains, integrated SaaS digital experience platforms and an experience-aligned marketing execution model.

E-commerce and omnichannel

Become a market leader in the e-commerce space and support omnichannel customer experiences with our expertise in simplified commerce, e-commerce SaaS and phygital commerce.

Content services and portal

Create intelligent content for the consumers of the digital age by leveraging hyper-automation, a cloud-native PaaS content platform and decentralized ECM.

Mobility solutions

Experience unmatched mobility with 5G apps, Web3 and metaverse, cognitive apps and digital twins and modern front-end services. Empower businesses across industries with enhanced experiences, UI automation and scalable digital solutions across channels.

Blockchain solutions

Strengthen your ecosystem with effortless tokenization, end-to-end management, streamlined smart contracts and expert testing guidance with blockchain integration powered by NFT and marketplace, Web3 and HCLTech OBOL framework for capital markets and crypto wallets.

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Metaverse services

Create mesmerizing experiences that captivate your audience in real-time with our unrivaled technical expertise. Stay steps ahead with our cutting-edge solutions, as we redefine the future of immersive interactions.

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Strong Partnership Ecosystem

Adobe
Acquia
bloomreach
commercetools
elasticpath
Google Cloud
HCLSoftware
IBM
Opentext
Sitecore
WIP

Case Studies

Paving the Way Towards the Future of Total Experiences

Unleash the power of exceptional customer experiences: Discover your CX maturity

In today's competitive business landscape, exceptional customer experience is the key to success. HCLTech's CX maturity assessment empowers organizations to gain deep insights into their experience capabilities and chart a transformative path toward customer centricity.

Don't let your customer experience potential go untapped.

Elevate your CX Strategy

Awards and Recognitions

IDC MarketScape: Worldwide Adobe Experience Cloud Professional Services 2022 Vendor Assessment

HCLTech positioned as a Leader by IDC MarketScape

AVASANT Digital CX Services 2022-23 RadarViewTM

HCLTech positioned as a Leader by AVASANT RadarViewTM

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AR/VR/XR Services 2022 RadarViewTM

HCLTech positioned as a Leader by AVASANT RadarViewTM

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Thoughts and News

Solution Highlights

Lead the Revolution and Create Winning Total Experience Strategies with HCLTech's Total Experience Solutions.

HCLTechADvantage Experience

HCLTechADvantage Experience

An efficient solution for automating development and creating memorable marketing experiences and digital journeys

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HCLTech ADvantage Commerce for B2B and D2C

HCLTech ADvantage Commerce for B2B and D2C

Crafting creative commerce experience for D2C and B2B with HCLTech and Adobe

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HCLTech ADvantage Experience DesignOps

HCLTech ADvantage Experience DesignOps

A framework to automate the conversion of UX designs from multiple sources to HTML for multiple digital touchpoints

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Marketing-as-a-Service

Marketing-as-a-Service

Bring in standardization, scalability and efficiency in marketing actication efforts with this framework

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HCLTech ADvantage Marketplace

HCLTech ADvantage Marketplace

A framework to increase productivity and agility to application development by introducing the pre-built integration connector into the development process

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Magento for industries

Magento for industries

Industry specific solution offerings for Adobe Commerce to deliver omnichannel, data-driven and personalized buying experiences at scale

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Commerce as a Service

Commerce as a Service

Seamless omnichannel implementation experience between multiple platforms, completely integrating and managing all channels effectively

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Data-driven Experience

Data-driven Experience

Transform customer journeys with data-driven experience framework

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