HCLTech has been recognized as a Leader in Everest Group’s Healthcare Payer Digital Services PEAK Matrix® Assessment 2026, which evaluated 31 leading healthcare payer digital services providers.

“Mounting cost pressures, an evolving regulatory landscape, and an increasing focus on value-based care are prompting healthcare payers to accelerate their digital transformation initiatives. AI and generative AI, emerging agentic AI capabilities, data modernization, cloud-enabled operating models, and interoperable data foundations have become strategic investment priorities. HCLTech has been recognized as a Leader in the Everest Group Healthcare Payer Digital Services PEAK Matrix® Assessment 2026, supported by its strong member engagement capabilities through its Customer 360 and Total Experience platforms, as well as its strategic partnerships with hyperscalers such as Microsoft Azure to deliver conversational AI solutions. Its flexible engagement model, coupled with strong account management capabilities in managed services, has further strengthened its position as a Leader in the Everest Group Healthcare Payer Digital Services PEAK Matrix® Assessment 2026,” said Priya Sahni, Vice President at Everest Group.

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