Today’s drivers expect seamless, personalized and always-connected in-car experiences. From satellite radio to IP streaming, infotainment has evolved into a digital ecosystem, but legacy architecture hasn’t kept pace. Automakers and content providers face mounting pressure to deliver:

For a leading American broadcaster and global audio entertainment brand, these industry demands collided with rapid expansion and growing OEM partnerships. Millions of vehicles needed frictionless streaming, yet their existing ecosystem struggled to keep up due to:

To stay ahead of customer expectations and industry trends, the company needed to modernize its infotainment backbone fast.

Today’s drivers expect infotainment that feels effortless, including streaming music, podcasts and personalized content without interruptions. Automakers demand platforms that deliver security, scalability and consistency across every vehicle brand.

To meet these expectations, our client set out to build a next-generation infotainment backbone that could:

The goal wasn’t just modernization, but to create a future-proof, cloud-ready architecture designed around the customer experience.

HCLTech partnered with the client to transform a fragmented ecosystem into a unified infotainment platform built for reliability and evolution. Key pillars of the solution included:

Together, these capabilities created a secure, scalable and future-ready infotainment backbone designed to deliver consistent, personalized experiences for millions of drivers.

The transformation delivered measurable improvements across experience, performance and operational efficiency:

The result? A seamless, secure and future-ready infotainment platform powering millions of in-car listening experiences worldwide, and setting the stage for continuous innovation.