With nearly five decades of core engineering heritage, HCLTech’s Engineering and R&D Services (ERS) is the preferred partner for more than 100 of the top 250 global R&D spenders. Our capabilities span the full product value chain: from design and manufacturing to supply chain and after-market services, enabling clients to deliver value aligned with their vision and priorities.
Strategic Roadmap
In a fast-changing world, G2000 companies are constantly evolving. At HCLTech ERS, we support this transformation through a strategic roadmap built on deep domain knowledge, advanced technologies and strong IP assets. Our expertise spans product engineering, digital engineering and digital manufacturing — enabling smart products, connected experiences and optimized production. Our leadership in semiconductors and AI further strengthens our ability to drive intelligent, efficient and transformative outcomes across industries.
Key pillars of our strategic roadmap
Our differentiators
- Multi-disciplinary engineering expertise from chip-to-cloud
- AI-led cyber-physical engineering to deliver shared enterprise outcomes
- Global network of high-end labs and CoEs
- Engineering talent at scale across technologies
Advanced Automotive Engineering Lab, Germany (ASAP Group)
Achievements
AI and GenAI-powered propositions
The following are a few of our notable achievements in multi-agentic AI, small language models (SLMs) and hybrid AI.
- We strengthened our focus on exploring multi-agentic AI systems to deliver complete workflows, manage complex tasks and ensure operational cohesion across functions
- We deployed SLMs in embedded devices for efficient on-device AI processing in scenarios where latency, energy efficiency and data privacy are critical concerns, such as manufacturing, IoT and real-time analytics
- We invested in hybrid AI combining technologies like computer vision, speech analytics and data analytics to enhance accuracy, context and adaptability in AI solutions
Organizational realignment
In FY25, we invested in re-aligning our organization structure for a better and quicker response to said and unsaid customer needs. In addition to separating delivery and capability teams, we invested in setting up practice organizations for each of the verticals. The practice organization’s mandate is to enable growth in solution-led services and to work collaboratively with GTM teams for sales pursuits.
Innovation leadership
Innovation remains core to ERS. In FY25, we filed over 60 patents, reinforcing our commitment to cutting-edge R&D and client-centric solutions.
Strategic partnerships
We achieved significant milestones in our partnerships with Samsung and Intel.
- Semiconductors: Strengthened our position through the Samsung Foundry alliance and Virtual Design Partner (VDP) qualification
- Automotive: Partnered with Intel to co-develop scalable automotive chips for software-defined vehicles, focusing on AI-driven design, low-power architectures and next-gen semiconductor solutions
Strategic acquisition
The acquisition of certain assets from Hewlett Packard Enterprise’s Communications Technology Group enhanced our telecom market leadership, expanded our global presence and strengthened our engineering capabilities. It helped us establish direct relationships with global CSPs, including 20 of the top 30. We also gained a portfolio of service offerings that includes industry-leading IP, solutions and systems integration across Business Support Systems (BSS), network applications, service cloudification and data intelligence.
Analyst recognitions
Received over 50 leadership ratings from top-tier research and consulting firms, often ranking at the top.
Clients Speak
HCLTech has been a crucial partner in helping us achieve our goals by demonstrating exceptional technical expertise and significantly enhancing our equipment through their expertise in semiconductor technologies. Their domain expertise and ability to collaborate closely with our internal teams have contributed to several successful projects.
Overall, HCLTech’s reliability, technical knowledge and proactive support have made them an invaluable extension of our team at Eugenus. We especially thank the HCLTech leadership for their dedication and commitment.”
Dr. Tejinder Singh,
Chief Technology Officer, Eugenus
HCLTech has been a strategic partner, delivering critical engineering services that have significantly contributed to Teradyne’s success. HCLTech’s engineering teams have been integral to Teradyne’s product development, sustenance and support. Our collaboration has spanned multiple platforms, including UltraFLEXplus, UltraFLEX, J750 and ETS. To further strengthen this partnership, HCLTech has established dedicated Teradyne labs in India, equipped with Teradyne testers to support training and product development efforts.”
Roy Chorev,
Vice President, Semiconductor Test and Product Development, Teradyne
We have been working with HCLTech for over 20 years and I must say that their service has been nothing short of exceptional. The quality of their services is top-notch and their customer service is always prompt and friendly. Their meticulous attention to detail and unwavering commitment to delivering high-quality results are commendable. They have consistently met our requirements and adapted to our needs with remarkable flexibility. I highly recommend HCLTech to anyone looking for reliable and high-quality services.”
Shital R Patel,
Vice President, Axcelis Technologies
Analysts Speak
IDC MarketScape for Worldwide Discrete Manufacturing PLM Systems Integration 2024
HCLTech’s legacy of working with leading R&D organizations across verticals and its significant investments in advanced offerings and frameworks make it a strong strategic partner for manufacturers looking to integrate AI/ML/GenAI with PLM to streamline processes and drive innovation and efficiency.”
John Snow,
Research Director, IDC
Everest Group’s Connected Product Engineering Services PEAK Matrix® Assessment 2024
HCLTech has emerged as a Leader in Everest Group’s Connected Product Engineering Services PEAK Matrix® Assessment 2024. The company has developed strong capabilities in semiconductor engineering, embedded engineering, platform engineering, 5G, sustainability, AI and generative AI. It continues to drive growth via investments in labs, talent, IPs, partnerships and strategic acquisitions. Clients appreciate HCLTech’s technical expertise, ability to bring innovative ideas to engagements and end-to-end offerings across the value chain of connected product engineering services.”
Nishant Udupa,
Practice Director, Everest Group
Everest Group’s Software Product Engineering Services PEAK Matrix® Assessment 2024
HCLTech has been recognized as a Leader in Everest Group’s Software Product Engineering Services PEAK Matrix® Assessment 2024. The firm has cemented its leadership through offerings spanning the entire value chain, a well-diversified portfolio across verticals, a strong partner ecosystem and willingness to engage with clients via non-conventional commercial constructs.”
Mayank Maria,
Vice President, Everest Group
Our Partners
Case Study
GenAI-powered sentiment analyzer increases game review analysis accuracy for a global tech major
A US-based global technology major recognized the potential to enhance its gaming review analysis process and approached HCLTech to explore AI-powered solutions. Leveraging the power of GenAI, we delivered a unique solution that automated data collection, sentiment analysis and 24/7 operation automation, resulting in a remarkable reduction in efforts. The implementation improved accuracy, optimized resources, reduced turnaround time and refined program-wide complexity.
Our solution facilitated automated data collection from relevant sources, automatic ticket logging and efficient report generation. Overall, our AI model achieved 90% accuracy in no time for categorizing the sentiment severity (scale of 1 to 5), which helped us further tighten the accuracy. We also added a Natural language AI explanation on why it categorized each bit of sentiment at the given severity.
Robotics Lab, Hungary
Case Study
eCommerce platform modernization for a leading athleisure brand
One of the world’s leading athletic apparel companies, based in North America, decided to move from their decade-old legacy platform to a state-of-the-art, future-ready commerce platform that would support and drive business growth.
After a thorough evaluation, we selected Commercetools as the platform that meets future architectural requirements of the client. We helped the client transition from a monolithic architecture to a composable microservices-based platform built on Commercetools. We built the platform on cloud-native architecture for scalability and facilitated the rollout across geographies and channels without any downtime through fully automated end-to-end delivery pipelines and Canary-based automated release.
Our thorough business engagement and agile engineering practices delivered exceptional results for our client. The platform is certified to support 600,000 concurrent users. During peak season, 23% more orders were processed with zero incidents and the platform is poised to triple the online B2C business growth for the client. Truly omnichannel experience enhanced sales and reduced the volume of customer care calls significantly. It enabled selective routing of traffic and continuous monitoring for every traffic increase and accelerated rollout of new features ensuring faster go-to-market.