職務内容：

About HCLTech

HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.

Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.


To learn more about how we can supercharge progress for you, visit www.hcltech.com


TL-IaC/Terraform/VRA-AWS,Terraform

Job Summary
The Track Lead for Support & Operations is responsible for managing operational excellence, focusing on continuous improvement and effective problem-solving. This role is pivotal in ensuring the support team meets client SLAs while fostering team empowerment through strong leadership and innovation in process development.

• Key Responsibilities
  1. Enhance Operational Systems By Utilizing Terraform And Aws Cloudformation To Improve Management Reporting And Streamline Information Flow, Ensuring Optimized Business Processes That Support Organizational Planning.
  
  2. Analyze Client Requirements And Leverage Aws Services To Ensure The Support Team Meets And Exceeds Client Expectations In Service Delivery.
  
  3. Lead And Mentor The Project Team Using Ansible And Python For Automation, Ensuring Transparent Communication Of Project Goals And Fostering A Collaborative Work Environment.
  
  4. Drive Innovation By Implementing Infrastructure As Code (Iac) Practices With Terraform To Develop New Processes That Contribute To Organizational Progress And Efficiency.
  
  5. Develop And Implement Solutions With Aws Paas That Align With Customer Needs, Driving Business Results And Enhancing Overall Service Delivery.
  
  Skill Requirements
  1. Proficient In Infrastructure As Code (Iac) Using Terraform And Aws Cloudformation.
  
  2. Strong Knowledge Of Aws Services And Paas Solutions.
  
  3. Familiarity With Automation Tools Such As Ansible And Scripting In Python.
  
  4. Excellent Problem-Solving Skills And Operational Management Capabilities.
  
  Certification
  1. Aws Certified Solutions Architect Associate (Optional But Valuable)
  
  2. Hashicorp Certified: Terraform Associate (Optional But Valuable)