職務内容：

About HCLTech
HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.
Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.

To learn more about how we can supercharge progress for you, visit www.hcltech.com

TL-AZURESec,PaloAlto,CLOUDSec,AZUREAD

Job Summary
The Track Lead for Support & Operations plays a pivotal role in managing operational activities with a focus on continuous improvement and problem-solving. This position is essential for ensuring that client SLAs are met while empowering teams through effective leadership and communication. The Track Lead will drive innovations in processes, enhance reporting systems, and foster a culture of operational excellence.

• Key Responsibilities
  1. Optimize Operational Systems By Leveraging Azure Security And Palo Alto Tools, Ensuring Efficient Management Reporting And Streamlined Information Flow To Enhance Organizational Planning.
  2. Collaborate With Clients To Understand Their Requirements And Ensure The Support Team Consistently Meets Expectations Through Effective Use Of Cloud Security And Azure Active Directory.
  3. Lead And Mentor The Project Team, Utilizing Azure Security Best Practices To Communicate Project Goals Transparently And Drive Team Engagement.
  4. Foster Innovation By Integrating New Ideas And Processes In Cloud Security And Azure Active Directory To Support Organizational Progress And Improve Overall Efficiency.
  5. Deliver Tailored Solutions That Align With Customer Needs Using Palo Alto And Azure Security Frameworks, Leading To Measurable Business Outcomes.
  
  Skill Requirements
  1. Proficient In Azure Security And Palo Alto Technologies.
  2. Strong Understanding Of Cloud Security Principles And Azure Active Directory Functionalities.
  3. Excellent Problem-Solving And Operational Management Skills.
  4. Ability To Lead Teams Effectively And Facilitate Transparent Communication.
  
  Certification
  1. Optional But Valuable Certifications: Microsoft Certified: Azure Security Engineer Associate, Palo Alto Networks Certified Network Security Engineer (Pcnse).