職務内容
Track lead - ms system center configurat
職務概要
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勤務地： Paris
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プロジェクトロール： Track lead - ms system center configurat
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スキル： CLIENT LIFE CYCLE MANAGEMENT
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募集人数： 1
職務内容：
About HCLTech
HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.
Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.
To learn more about how we can supercharge progress for you, visit www.hcltech.com
TL-SCCM
Job Summary
The Track Lead for Support & Operations plays a critical role in overseeing operational excellence within the SCCM framework. This position emphasizes continuous improvement and effective problem-solving to meet client SLAs. The Track Lead is responsible for empowering teams through strong management practices and ensuring alignment with client expectations, ultimately driving organizational success.
- Key Responsibilities
1. Optimize Operational Systems Using Sccm To Enhance Management Reporting, Streamline Information Flow, And Improve Business Processes, Facilitating Effective Organizational Planning.
2. Collaborate With Clients To Understand Their Requirements, Ensuring The Support Team Consistently Meets Client Expectations And Delivers High-Quality Service.
3. Lead And Mentor Project Teams By Establishing Clear Communication Of Project Goals And Encouraging A Culture Of Transparency And Accountability.
4. Drive Innovation By Researching And Implementing New Ideas For Process Development, Contributing To Overall Organizational Progress And Efficiency.
5. Analyze Customer Needs And Provide Tailored Solutions Within The Sccm Environment, Ensuring Business Results Align With Client Objectives.
Skill Requirements
1. Strong Understanding Of Sccm And Its Applications In Support And Operations.
2. Excellent Problem-Solving And Analytical Skills.
3. Effective Team Leadership And Mentoring Capabilities.
4. Proficient In Operational Management And Process Optimization.
Certification
1. Itil Foundation Certification (Optional But Valuable).
2. Microsoft Certified: Modern Desktop Administrator Associate (Optional But Valuable).
志望動機：
HCLテクノロジーズ（HCLTech）では、革新的で興味深い仕事に携わるチャンスと併せてさまざまな学習機会も提供し､社員のキャリアアップを促進することをお約束します。テクノロジー業界で長年経験を積んだトップリーダーであるお客様やチームと関わることができるため、テクノロジー分野でのキャリアを迅速かつ着実に築くことができます。HCLTechは、社員とその周囲の人々の生活をより豊かにし、社員が個人としてもプロフェッショナルとしても、より大きな安定、目的、成長を見出せるように、リーダーシップ、柔軟性、社員に優しいワークカルチャーを提供します。
既存のやり方にとらわれず、異なるアプローチを試すことを奨励し、探索する自由を与え、成長の機会と実験の場を提供します。また、集中的なトレーニングやOTC（実務を通じてのコーチング）の機会も提供します。HCLTechの社員は、熱意をもち、強い決意のもとで、さらに上を目指し努力することに誇りをもっています。その社員全員の意識が、会社としての大きな力になっています。次のような福利厚生や特典を提供しています。
- グローバルキャリア／グローバルモビリティ
- ワークライフバランスに配慮した柔軟な就労環境（リモートワークなど）
- 自分のやり方で職務を遂行する機会、スキルアップの機会、刺激的なプロジェクトに参加する機会
- HCLTechが目指しているのは、総合的なウェルビーングです。HCLTechには、CSRカウンシル、ダイバーシティ・カウンシル、Sparks – Engagement Championなどさまざまな活動組織があります。プロフェッショナルとしての腕を磨くだけでなく、自分が熱意をもって取り組みたい分野で、志を同じくする同僚たちとともに、会社や社会全体に大きな影響をもたらすことができます。