Overview
HCLTech and BMC Software have been in an alliance for over a decade now, serving multiple clients across the globe. The HCLTech Managed Services team leverages the BMC Software IT Service Management platform as part of our incident management solutions, as well as BMC Software’s Performance & Analytics solutions to provide IT Operations Management and Capacity Management solutions.
At the core of this collaboration is a shared commitment to innovation, efficiency and customer success. By leveraging BMC Software's robust suite of digital enterprise management solutions and HCLTech's proven track record in implementing transformative technologies, the partnership is uniquely positioned to guide organizations through every stage of their digital transformation journeys.
As a testament to our global impact, HCLTech and BMC Software’s combined strengths offer tailored solutions that transcend geographical boundaries. This partnership extends far beyond technology implementation — it is a commitment to understanding and addressing the unique challenges businesses face in different industries and regions. Together, we strive to push boundaries, empower businesses and pave the way for transformative success.
A Nexus for Never-ending Milestones
HCLTech professionals enabled
Countries
Years of partnership
Customers influenced
Industry and change covered
Our Capabilities
Frequently Asked Questions about HCLTech and BMC
HCLTech and BMC Software have maintained a strategic alliance for over a decade. This isn't just a vendor relationship—we've built multi-year enterprise license agreements, grown year over year and supported flagship client accounts together. That depth of history translates directly into faster, more confident delivery for our clients.
Absolutely. Migrating BMC tools to SaaS is one of our core strengths. We guide clients through every step—from assessment to cutover—minimizing disruption while unlocking real benefits: scalability, modern UI, built-in AI capabilities and freedom from hardware headaches. Our experienced team makes the transition smooth and strategically sound.
Yes, we have an established BMC CoE that serves as the backbone of our delivery quality. Our CoE combines deep technical expertise, proven methodologies and global coverage to ensure consistent, high-quality results—wherever our clients operate. It's how we maintain standards at scale across every engagement.
Yes. HCLTech, BMC Software and AWS have formed a tri-party alliance that delivers AI-driven ServiceOps, covering enterprise service management, monitoring and observability, workflow orchestration and IoT. This powerful combination gives clients access to best-in-class capabilities from three industry leaders, all working together toward a single, unified outcome.
Migrating to BMC SaaS delivers meaningful, practical advantages: scalable infrastructure that grows with your business, faster access to the latest innovations, built-in security and compliance, a modern web-native interface and AI-enabled reporting. Clients also free their teams from infrastructure management—redirecting energy toward higher-value priorities that actually move the business forward.
We support a comprehensive range of BMC SaaS platforms, including BMC Helix ITSM, BMC Helix Operations Management, BMC Helix Discovery and BMC Helix Digital Workplace. Each platform is managed end-to-end by our team, handling setup, configuration and ongoing optimization so clients can focus on outcomes rather than infrastructure.
Through our BMC partnership, we offer BMC Automated Mainframe Intelligence (BMC AMI) solutions, including BMC AMI Ops for real-time monitoring, BMC AMI Data for comprehensive data management, BMC AMI DevX for streamlined development and BMC AMI Data for IMS and DB2. Together, these tools help clients turn mainframe complexity into a genuine competitive advantage.
HCLTech has over 1,000 professionals enabled on BMC solutions. This isn't simply a headcount—it represents a skilled, experienced community spanning implementation, managed services, migration and optimization. With this depth of talent operating across 100+ countries, we're equipped to support clients at any scale, in virtually any market.
BMC Control-M is our go-to solution for automating complex application and data workflow orchestration across hybrid IT environments. Within our partnership, we use it to help clients build, schedule, manage and monitor workflows, improving visibility, strengthening SLA performance and eliminating manual effort that slows digital transformation initiatives.
Our HCLTech-BMC partnership spans a broad range of industries, reflecting HCLTech's wide industry footprint. We bring BMC enterprise management solutions to clients in financial services, manufacturing, telecom, retail, life sciences, energy and beyond. This cross-industry reach means we understand sector-specific challenges and can tailor BMC solutions accordingly—not just deploy them.



