Consumer Packaged Goods Services

Consumer Packaged Goods (CPG) Services

Overview

Leveraging Digital Solutions to Deliver Best-in-Class Business Outcomes

CPG enterprises need to evolve towards the ever-changing customer needs. The industry faces continued uncertainties that must be addressed as the top priority. HCLTech’s CPG services help you navigate these challenges and enable your end customer to experience future-ready innovation today.

Services

Unfolding new-age CPG services and delivering operational excellence

HCLTech brings next-generation services focusing on digital transformation solutions by leveraging analytics, intelligent automation, and AI, combined with industry expertise and a consulting-led approach.

Omni-Channel Order Management

Our services help bolster omni-channel presence by orchestrating and unifying order processes across channels.

Sourcing and Procurement

End-to-end Sourcing and Procurement services encompass sourcing, logistics support, inventory planning and management, warehouse management, supply chain management, and tracking.

Customer Experience Management Solutions

We help our clients achieve process efficiencies across the customer lifecycle through CX journey mapping, intelligent automation, CX transformation and an outcome-focused engagement partnership model.

Supply Chain Management

We partner with customers to develop agile supply chains backed by predictive analytics and augmented inventory management capabilities.

Data Quality As A Service (DQaas)

HCLTech provides a 360-degree data quality assurance framework, which ranges from data quality health assessment to master data maintenance across the board.

iMPACT analytics

Our iMPACT analytics services include category profitability analysis, customer spend analysis, customer profiling and segmentation, and promotion effectiveness for competitive advantage.