職務内容：

Essential Job Functions:

• Interface with the business client to understand business needs and requirements, and to help develop and maintain the client relationship
  
• Identify business and functional requirements by working with application end-users, and lead the collection, analysis, documentation, and coordination of those requirements
  
• Build stakeholder consensus and ensure everyone is on the same page, in agreement, and can visualize the solution being proposed
  
• Develop and maintain business cases, requirements, use cases, test plans, test strategies, test cases, and operational procedures and plans
  
• Document business processes and workflows, develop and maintain business process models
  
• Craft business cases to evaluate the feasibility of technology initiatives
  
• Design and execute test cases for application development and implementation projects
  
• Collaborate with IT professionals to determine if solutions currently exist (internally or externally) or whether new solutions are feasible to meet business requirements
  
• Leverage rapid prototyping approaches to present as-is/to-be processes/workflows and rough designs of the proposed solution
  
• Maintain a comprehensive chronological trail of requirements and agreements and actively contribute to the project change control process. Document and manage issues and actions
  
• Provide overall support to ensure the successful design, testing, and implementation of applications that support the business unit, Also, provide support in developing training materials and conducting training
  
• Document and manage issues and actions for IT applications and projects
  
• Prepare and make presentations using MS PowerPoint, Visio, and other tools and clearly present ideas to stakeholders and management
  
• Participate in the evaluation of new products or initiatives to determine the technology support required
  
• Evaluate applications and IT environments, and analyze gaps between current and desired states
  
• Propose recommendations based on industry best practices
  
• Develop, deploy, and maintain business capability models, according to the Bank’s institutional methodology
  
  Educational Qualifications and Experience:
  
• Education: Bachelor’s degree in Computer Science, Information Systems, or Finance
  
• Role Specific relevant technical and business work experience as per required Level Matrix
  
• Extensive experience as a Business Analyst for a large financial institution
  
• Extensive experience in gathering business requirements and developing functional specifications with special emphasis on use cases, defining test cases, and providing user training and support
  
• Experience with BPM tools like iGrafix, PEGA and Cordys is a plus
  
• Experience in developing and using these high-level models, as required, to collect, aggregate, or disaggregate complex and conflicting information about the business
  
• Extensive experience with planning and deploying either business or IT initiatives (preferably both)
  
• Experience modeling business processes using a variety of tools and techniques (preferably BPMN)
  
• Experience with analyzing business processes, identification and successful removal of bottlenecks
  
• Lean Management, Six Sigma, or similar certification (preferred)
  
  Required Skills:
  
• Strong process analysis skills and ability to suggest improvements for efficiency and effectiveness of solutions based on industry best practices
  
• Knowledge of business analysis best practices (such as BABOK) and ability to effectively apply them
  
• Advanced knowledge of specific business area, process, workflows, standards, and business practices
  
• Leadership skills and ability to work well with diverse team members, often in multiple locations
  
• Strong presentation and facilitation skills