NEW YORK and NOIDA, India, Jan 15, 2024 —HCLTech, a leading global technology company, has been recognized as a Customers’ Choice in the Gartner® Peer Insights™ Voice of the Customer for Data Center Outsourcing and Hybrid Infrastructure Managed Services (DCO/HIMS), Worldwide, for the second consecutive year in 2024.
The VOC platform considers independent customer ratings and HCLTech received the highest overall rating of 4.5 out of 5* among all service providers recognized in the report. This rating is based on 38 customer reviews received over the 18 months ending September 30, 2024.
"We believe this recognition highlights our customer-centric approach and our dedication to building a robust digital foundation and enabling digital transformation solutions that empower global enterprises. Our comprehensive offerings, which include hybrid cloud managed services, Cognitive Infrastructure services, cyber resilience and AI/ML led ModernOps are central to our strategy of delivering innovative, integrated solutions powered by intelligent automation. We are proud of the trust our clients place in us. We will continue to prioritize customer satisfaction to drive lasting business value,” said Rampal Singh, Senior Vice President and Head of Hybrid Cloud, HCLTech.
As stated by Gartner, “The ‘Voice of the Customer’ is a document that synthesizes Gartner® Peer Insights™ reviews into insights for IT decision makers. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner® expert research and can play a key role in the buying process of clients as it focuses on direct peer experiences of implementing and operating a solution.”
* Tied with two other vendors
Click here to learn more about the Peer Reviews for HCLTech Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide, November 2024.
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About HCLTech
HCLTech is a global technology company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13.8 billion. To learn how we can supercharge progress for you, visit hcltech.com.
For further details, please contact:
Meredith Bucaro, Americas
meredith-bucaro@hcltech.com
Elka Ghudial, EMEA
elka.ghudial@hcltech.com
James Galvin, ANZ
james.galvin@hcltech.com
Nitin Shukla, India
nitin-shukla@hcltech.com