At HCLTech, we specialize in a wide range of Salesforce cloud solutions, including Sales Cloud, CPQ, Service Cloud, Field Service, Marketing Cloud, Commerce Experiences, Einstein, GPT, Data Cloud, industry-specific solutions, and platform products. Our expertise ensures you get tailored solutions aligned with your unique business goals.

Our Salesforce spectrum covers advisory, system integration services, implementation, migration, managed services, ongoing support, and custom development. We provide end-to-end Salesforce services, helping clients realize value from their investments and ensuring their solutions remain agile, secure and aligned with evolving business needs.

Salesforce enables personalized, consistent interactions across multiple channels, empowering organizations to understand and anticipate client needs. With unified data and intelligent automation, you can deliver faster, more relevant service, streamline processes and build long-term relationships that drive loyalty and satisfaction. We help clients harness these capabilities for measurable impact.

Our proprietary accelerators streamline Salesforce implementation and integration, reducing time-to-value and minimizing manual effort. By leveraging pre-built frameworks and industry-specific templates, we help clients achieve faster deployments, improved process efficiency and a more agile response to changing business demands.

We maintain trust in AI solutions by aligning with Salesforce’s trust principles and our own AI Ethical Guidelines. Our processes emphasize transparency, data security and Responsible AI deployment, ensuring clients have confidence in the integrity and reliability of every AI-powered solution we deliver.

Salesforce solutions can benefit a diverse set of industries, including banking and financial services, life sciences and healthcare, telecom, retail and consumer goods, hi-tech and manufacturing, energy and utilities, media and entertainment and travel and hospitality. We help clients across these sectors achieve business process optimization and drive growth.

We approach Salesforce migration with proven methodologies and deep implementation expertise. Our team guides clients through every step—from strategy and data mapping to testing and go-live—ensuring a seamless transition with minimal disruption to daily operations. We prioritize data integrity, security and business continuity throughout the migration process.

Yes, our Salesforce services fully support platform products, including custom app development, integrations and AppExchange solutions. We help clients extend Salesforce’s functionality to meet unique business requirements, ensuring seamless connections across systems and workflows for greater efficiency and agility.

Absolutely. We integrate AI into Salesforce tools using robust frameworks and ethical guidelines, ensuring data privacy and responsible use. Our approach combines Salesforce’s trusted platform with HCLTech’s AI expertise, so clients can confidently leverage intelligent automation while maintaining compliance and safeguarding sensitive information.

Our deep Salesforce expertise, industry-specific solutions and long-standing partnership position us as a strategic partner. We deliver end-to-end services, leverage proprietary accelerators and bring a proven track record of successful transformations. Clients trust us to guide their Salesforce journey and maximize business outcomes.