Microsoft Dynamics 365 Contact Center

| May 12, 2025

Microsoft Dynamics 365 Contact Center

Transform service experiences with a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every engagement channel.

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Microsoft Dynamics 365 Contact Center

Shape the future of your business

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Transform service experiences with a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every engagement channel.

AI Impact Imperatives, 2026

An HCLTech enterprise AI report

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AI is everywhere across the enterprise, yet 43% of initiatives are expected to fail. The 57% pulling ahead are taking a different approach. Discover what sets them apart.

Creating impact beyond borders for Western Union

Accelerate Digital Transformation with Autonomous AI Solutions

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In this video, Ben Hawksworth and Rajeev Mago share how their collaboration with HCLTech is creating value for Western Union’s customers worldwide

Accelerating Digital Transformation for Sustainable Business Impact

Fiskars’ digital transformation journey powered by HCLTech across eCommerce, CRM and automation

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Join Steen Isdahl, VP – Delivery & Finance IT at Fiskars, as he shares how HCLTech has supported digital transformation across eCommerce, CRM, and automation to drive efficiency and long‑term value.

HCLTech at the Veeva Commercial Summit 2026

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As the Veeva Commercial Summit returns to Boston in May 2026, HCLTech is at the forefront of helping life sciences organizations unlock value across medical and commercial value chains.

AI-Powered Accessibility: From Compliance to Continuous Inclusion

Embedding accessibility across design, development, and delivery with AI

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Accessibility is evolving from a checklist to continuous inclusion. AI enables proactive detection, faster fixes, and scalable compliance across design, development, testing, and production.